Choose the cruise, Manage This Booking, Check-In, choose which guest, Dietary Requests, enter email, Dietary Restriction for (pull down name) check Food Allergy, in the box I said “Lactose Intolerance. Please have lactose free milk for cereal and coffee. Also, no butter, margarine. Thanks.”
On my last cruise I didn’t say that until I was in dining room so no lactose free milk. Every night dining room manager came to me with next evening menu and I chose what I wanted and they prepared lactose free. In the buffet I just walked in circles and didn’t eat anything.
For my next cruise is in April I already specified Lactose Intolerance. And received an email stating such which showed up on my Travel Summary. The key is to keep eating in same dining room so they get to know you. Hoping for dairy free cocktails. I love a Dirty Banana cocktail so for that, I’ll take 3 Lactaid pills as I take my first swallow (worth it)!
*Also, on the Medallion app, go to Dining, Save, click Dairy Intolerance.
Good luck and keep cruising! Have fun my friend 😋.