Kiwifromkiev

I’m always pretty surprised people even care that much about these loyalty perks. You are paying $5/10,000 for a single cruise and they offer perks worth a couple of hundred maximum.

Not drink packages- these are quite pricey

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Business 101 under promise and over deliver and that’s what brings customers back and loyalty.

[emoji106]

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Not complaining by the way just saying how it is

[emoji106]+1

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Wow, what an obnoxious self righteous topic! The TS seems to think that their elite status translates into the elite life status! The perks are there for those who wants them, but that does not mean that other people are not entitled to a good thing too! Especially since they are paying for it! From any business perspective- if you need more sales, you offer a discount or incentive. There are plenty of X itineraries that are so popular that no other insensitive are needed. But for others - it is better to extend a discount to newbies in order to sell more packages. If you extend extra benefit to loyalty programs that the benefit is diluted. Simple really.

Perhaps it is the “spoilt brat “ attitude which causes these outbursts!

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Thank you so much. Not sure why I thought that you took your first cruise already. I don't like to write negatively about excursions to people new to Regent. It generally takes a while before passengers get tired of included excursions. Depending upon the port, there are some good excursions that are offered. In our case, we have been to several ports multiple times so have little interest in going on a bus excursion. Regent is really a great cruise line (and I mean that). Hope that you enjoy it as much as we do:D

TC2, there is a difference between a constructive criticism and criticizing for the sake of it! You are a great advocate for Regent , but that does not mean that you can’t see ways for improvement :) I think is is good for a “newbie” to have adequate expectations, and I always try to expect less and rather be surprised than disappointed [emoji4]

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kiwifromkiev - you are likely correct about promotions that may have happened before "included" excursions were rolled out. Two questions for you: 1). Did you enjoy excursions on your first Regent cruise, and 2) Was included excursions one of the reasons that you booked Regent? I apologize if you discussed this after your cruise -- just trying to refresh my memory.

1) our first Regent is only booked and we are yet to take it , so I cannot answer your question:)

2) if it was one of the reasons- it certainly was not the decisive factor. For us the main combination is the time when we can travel+the itinerary +the cruise line

Hope I’ve answered your question? [emoji4]

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Just my 2 cents

It may well be that not only TC2, but other posters are right too. It might be that prior to 2011 free excursions were offered as an incentive on some cruises, rather than an outright inclusion on all - just a thought.

More to a point 7 years should be enough to get the issues sorted:)

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No - they are not private tours but there are less people. We tend to take tours that are for able bodied people which alleviates the problem of people sitting in handicapped seats (does not alleviate it completely as some people ignore the recommendations). Instead of six or eight buses doing the same excursion, there is usually only one or two buses and they are not full.

 

We study the excursions pretty carefully before taking them. Unfortunately, we do not know the real details until we get onboard the ship. Then we can see how long they will be spending at each stop. If it doesn't sound good, we cancel immediately. There are only two Regent Choice excursions that we thought were really bad. (one is no longer offered). We also take non-Regent "small group" excursions and enjoy them very much. Sometimes we take an excursion to one place - let the tour guide know that we are leaving the tour and will find our own way back (this happens if the excursion isn't working out well or if we want to do our own thing).

 

Note: We are comfortable doing our own thing in most places after having spent 18 years doing international travel on our own. We learned how to deal with local transportation, etc. Short story..... When we first traveled to what I thought was a scary city - Bangkok (back in 1987), we would tell the tuk tuk driver (motorcycle with two seats on the back) where we wanted to go and always ended up at a jewelry shop. Then I learned to negotiate. He took us to a tailoring shop where we needed to stay for 10 minutes so that he could get free gas. Then he took us exactly where we wanted to go. So, the more you travel, the more you learn in terms of negotiating and appreciating the country/city that you are visiting.

I agree with you, however for us very often it is a question of fitting the most in a fairly limited time, so often having an organized excursion works best. When we first went to Italy for a couple of weeks, we did the Trafalgar bus tour and realized that there was no way on Earth we could squeeze that much on our own.

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Don't think of it as a risk - the Mariner is a lovely ship. We have two Explorer cruises booked in 2019!

Where are heading?

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Thanks so much for giving us the approximate date when included excursions began. It has been 7 years - wow! Unfortunately, most of our included excursions were disappointing - not because of the tour operator or the places that we stopped but because of other passengers. We don't do well with busloads of people (even when the buses are not full). Dealing with people that are not disabled removing the "disabled" placard on the seats infuriates me (and I don't get angry easily). Then, when disabled people are given the front seats (which they deserve), they feel that they also deserve to be first off of the bus and then hold-up the rest of the bus (unless there is a back door which is where we prefer to sit). Then there are the people that do not return to the bus on time.

 

 

 

Just writing about it is upsetting. We generally book excursions in most ports and then cancel most of them. On the other hand, most Regent Choice excursions are much better (most - not all) and we enjoy them very much.

TC, are you saying that Regent Choice does not have the same type of inconsiderate people, or are they all private in terms it’s just you two?

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Well we just got off the SS Mariner a few days ago.

 

Beware of several severe withdrawal symptoms……….

 

1. 
    
   
2. Butler Witdrawal
    
   
3. Someone Making Your Suite Up 2 Times A Day
    
   
4. Breakfast Made To Order
    
   
5. Mid-Morning Coffee Break with Snack
    
   
6. Lunch at Your Leisure
    
   
7. Mid Afternoon Coffee & Cookies
    
   
8. Mid Day Naps
    
   
9. Evening Snack from the Butler
    
   
10. Laundry Taken Care OF For You
     
    
11. Dinner Choices, Not Just What You Want, But Where You’ll Eat
     
    
12. Great Service From Crew On Ship
     
    
13. 100’s of Smiles Everyday
     
    
14. Making New Freinds In Just A Few Days
     
    
15. Learning To Do Nothing, And Knowing That’s OK
     
    
16. Getting A Good Nights Sleep
     
    
17. Booking Another Cruise And Getting A Discount, Knowing Your Going To Have To Do This All Over Again.
     
    

So be warned, it could happen to you………..Rick & Ron:D

This makes me smile [emoji4]- a real pick me up on a dull Friday afternoon at work ;)

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They said laundry was taken care of by the butler. Did they say it was FREE? If in a Regent suite it would be.

 

 

 

Please not another laundry thread.

They neither said by the butler nor that this was free ;)

I , too, enjoy having my laundry taken care of when traveling- only I usually have to pay for this ;) but, God, it is SO worth it! [emoji106][emoji4]

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I adore Jason -- just wondering what happened to the computer guy. Also, there was someone (not Jason) that was responding to questions for a while. In any case, I love seeing Jason on the Regent board!

I have to admit - very impressive, especially in this era of corporates far too removed from their customers![emoji106][emoji106][emoji106]

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If you look at the bird's eye view that vtcruising posted above, you can see that behind each bed is a shallow indentation in the wall (where the headboard sits) along the wall that splits the two adjacent rooms. This is also visible on the deck plans. So just find your room number within the deck plans, and find that indentation. That will tell you where your bed sits.

 

There are plenty of exceptions to this, obviously. But with many rooms its visible just by looking at deck plans.

Thanks, I will get my magnifying glass out! [emoji6][emoji106]

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How do you know which cabin has what configuration?

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Should have been 19/20th April, (should have gone to specsavers), however you can forget that sale.....another news flash through today and you can now cruise from $65 per day.

Have you sailed P&O here in Pacific? What do you think?

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These are the dates that the Revolution should be complete for each ship:

 

Millie: 2/9/19

 

Summit: 3/23/19

 

Equinox: 5/25/19

 

Silhouette: 1/24/20

 

Eclipse: 4/1/20

 

Connie: 5/1/20

 

Infinity: Fall 2020

 

Solstice: 10/1/21

 

Reflection: 1/1/23

Thanks vtcruising! Millie really needs a reHab ;) just hoping the revolution will not change her spirit ;)

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I feel a bit selfish asking if there’s any chance they might arrange the Bridge tour for the new Edge? Logic says NO WAY! Too much going on! But us having the chance to see a state of the art bridge and tech would be amazing!

Any thoughts? Besides it would be fantastic but NO WAY ;(

Debra

 

 

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Is it done on other ships? If so, is this a CC status perk or an excursion one can book?

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Thank you! Only the selfies and food shots are on IPhone. The main photos are with my digital camera.

 

 

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Absolutely fabulous photos! What camera are you using? I understand that the main aspect is your artistic skills, but nevertheless :)

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Regents t&cs for UK customers are a real problem. It is not the law that requires this.

I wonder whether there is anything in UK legislation which could treat this as unfair trading ( non refundable hefty deposit I mean) ?

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I wonder if this means that because of the new ‘Move Up’ program, X will stop allowing upgrades (if pricing has dropped) after FP to existing bookings unless you have received a MoveUp email?

That seems to be the in line with X “corporisation” :(

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Just booked 15 nights on Navigator Cat G for $269 per person per day (net of air, TA rebate, and TA shipboard credit). There are still bargains to be found. I don't think I could stay in a decent all inclusive resort for anywhere near $538 per day for the two of us. Now, I am just kicking myself for not having seen this earlier and booked the Cat H and saved $300 per person.

 

 

 

Thanks to Yallcruise and Drib.

 

 

 

Marc

What itinerary did u book?

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But what are the chances? I am sure that someone will come on here and say they got an RS for an unbelievable price...remember, you need an email to bid...

 

 

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I don’t expect an email- not special enough [emoji23][emoji23][emoji23]

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One more reason to stick with our inside and OV cabins. Far less stress and drama. ;)

But what if these reduce in price and you can get a Royal Suite for the price of IC ? [emoji23]

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Good to know, thank you! How do you keep record of prices and how often do you check?

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