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hillslife

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About hillslife

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    Southern California

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  1. We took at the inaugural cruise on pride of America with an all American crew. Worst cruise ever. All the crew thought they were on vacation..hanging over the rail’s watching the sites, watching us coming to Port. Service was awful ..room stewards were terrible ..passengers were running down the halls trying to get toilet paper and towels and empty their own trash. Most Young American workers don’t have the same work ethic or the need that some of the foreign country workers do. They are happy to work and make much more than their home country can provide. from experience.. I would be totally against an all American crew 😳😢
  2. They are very slow these days with all going on. Our cruise ended in January. Got a partial check March 20.. I emailed Customer Relations.. they disputed they owed me more.. I sent them copies of my final folio and the called me yesterday and said rest of the refund would be here in approximately 60 more days !! Tip.. save your final folio showing the refundable OBC
  3. Appreciate all the tips.. we are on the Flora ... leave Feb 28 with Quito extension 😍😍
  4. How were you notified by Celebrity... our trip is coming up... not sure if we will be affected.. but 😵😢 we rebooked already Through our TA but all booked with Celebrity for February 2020 on Flora.. got half off second person and free air via Celebrity promotion... we had not received anything yet in the mail or credit card and original trip was still showing on our upcoming cruises.. but it took him about 3 days ( Celebrity was very busy with all the cancellations) and we had the new booking and got a $2023 refund to our credit card already... we did 11 days with Quito ... I’m feeling pretty happy 🥰.
  5. We were supposed to leave November 28 for the expedition but we all know that situation. So just re-booked for February 2020 on the Flora. And I’m actually getting a refund of about $3000 from the moneys I already pad and the generous FCC Celebrity gave us ..They are having a half off the second person free airfare. So fingers crossed that one will go🤞🤞🤪
  6. I was hurried on the phone ( house full of people for wedding dress shopping), 16 for early Thanksgiving dinner yesterday, so couldn’t think and make a snap decision.. but after more consideration it could have. Been an option. Even a good option.. but trying to get a date around our daughters wedding and activities, as well as other booked trips, couldn’t make it work. Plus it didn’t include airfare, which the original cruise did, so just said send me the credit and I would try to figure it out later... so hopefully over the next year I can watch prices and sale perks and make thing work .. very generous offer for sure.. but limited availability as our real life vs travel life goes on
  7. They told me they could book me on Flora in June 2021 but it would take all the money that I already paid almost $12,000 plus the $12,000 future cruise credit. And I would get $600 refund. So going from a $12,000 cruise to a $22,000 cruise didn’t seem like a deal to me. Even though half of it was free. I thought I might find better pricing and better perks later on my ownThey told me they could book me on Flora in June 2021 but it would take all the money that I already paid almost $12,000 plus the $12,000 future cruise credit. And I would get $600 refund.
  8. We were not told one time use either... just that we had to book within one year .. not travel, but book....
  9. Called Celebrity back... Flora is full til late 2020 and they said Expedition will be more expensive now since they only have 48 passengers.. so they offered us Flora in 2021 for $22,000 when we only paid $11,000 for Expedition including air for 2.. it was awesome deal.. can’t do 2020 since daughter is getting married... so we took full refund and Equal amount FCC. that we paid for the cruise.... so will look for Galapagos another time.. maybe a sale with perks .. soooo disappointing but I understand out of there control ... so... just booked a flight to our daughters for Thanksgiving 💕💝 Good luck to all... this has been a roller coaster with all the Celebrity issues on this cruise...
  10. Called Celebrity back... Flora is full til late 2020 and they said Expedition will be more expensive now since they only have 48 passengers.. so they offered us Flora in 2021 for $22,000 when we only paid $11,000 for Expedition including air for 2.. it was awesome deal.. can’t do 2020 since daughter is getting married... so we took full refund and Equal amount FCC. that we paid for the cruise.... so will look for Galapagos another time.. maybe a sale with perks .. soooo disappointing but I understand out of there control ... so... just booked a flight to our daughters for Thanksgiving 💕💝 Good luck to all... this has been a roller coaster with all the Celebrity issues on this cruise...
  11. OK , it’s official.. I just got the call our cruise on 11/30 is cancelled.. Flora is full.. so no options for us. Was out when I got the call... so I’ll call back to find out what the compensation is.😢😵
  12. Ditto.. we are on 11/28 .. so any news would be appreciated! Thank you
  13. How were you notified by Celebrity... our trip is coming up... not sure if we will be affected.. but 😵😢
  14. Agree.. I was excited to get lots of new and interesting stamps on our WC... hardly anyone stamped it, and if they did, they had no ink and it was unreadable 🥵. Plus they put several stamps on each page.. even overlapping.. I would just have a full page for any precruise visas and enjoy the cruise !!
  15. Just checked my upcoming cruise with Quito, Nov 28th... still on the Expedition but moved from deck 3 to 4.... so looks like we are all set 🤞🤞
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