I had an interesting experience today. I woke up this morning to an email that our move up from Concierge to Aqua was accepted. I took a look at the room (Eclipse) and it was an A1, which is directly below the pool. The A2s are in a better location, as the ones in the aft are below the cabins on the aft of the pool deck. There was one available back there, two ahead of a sofa bed room, which means couch by balcony. I called, and she was (after a while since she had to price protect us, because we had a move up to an A1) able to give us that room.
All well and and good, until I got home that afternoon, and realized that we'd lost 600.00 of OBC for indulge. We still, however had the premium wifi and drinks. Another call and 30 minutes of waiting for him to figure it out, and it's all fixed.
So check your perks, as it shouldn't have happened.
BTW, we did a pretty minimum bid, as getting Blu was worth something, but not a lot to me. Did lose the embarkation lunch though.