Ombud

I can't make dining reservations on Sun Princess (9/23/24 - 10/9/24). So frustrating. I also changed from Cove Balcony to Deck 10 forward. And marked no upgrade, of course. Deck 6 looks perfect if I've got kids with me, otherwise not so great. I'm not a magician fan so I'm wondering about the "new direction." I always skip the magic shows Really hope there's a LIVE FROM next month

My CVP is still in Seattle. I'm positive about that as a friend actually met up with her before a recent cruise. I've given up on chat. Great idea, lousy implementation.

Sorry. Thought you were in Canada 🇨🇦 so able to have it mailed to you. Agree that it is unfair for Europeans, Aussies, and Kiwis to have the with medallion / without medallion check in system

Odd. I got them on the Emerald 5/27-6/1-6/17 but then the Captain retired 6/17/23. Glad to hear that they relented on your voyage

So still priority boarding. Thought maybe @Triger had discovered a change enacted this month ... (haven't cruised since Nov / Dec 2023 and things change all the time)

That's so disappointing! Must be a new 2024 change as I had priority boarding in November as well as priority disembarkation lounge in December. Will definitely miss that perk in April. (All greens checked in together but then to different lounges based on status until ship ready for embarkation .... so fast) OTOH I prefer the new modified laundry perk: they still do mine BUT I can also do it myself on their free tokens. Only takes an hour total while I enjoy breakfast on my balcony (cold wash, cooler dry, no damage from rollers moving it along)

FIRST & FOREMOST I AM NOT UPSET BY YOUR QUESTIONING BUT: It is in the TAs best interest for you to buy it now. But the onboard accountant will (as recently as 12-8-23) lump all refundable obc together and nonrefundable obc together. Purchasing Plus onboard is just a charge against that. They will charge against your nonrefundable OBC first. Once that is exhausted they will charge against the refundable. As I stated this is how it was last month. New month / new year / but my best guess is the TAs are wrong. Might I suggest that you go to ANY current sailing and inquire if there's been a dramatic change as of yesterday. Here's one:

OMG we are finally on the same ship!! You've helped me out so much on past cruises embarking from Southampton. In fact I found my favorite dive due to you (Dancing Man Brewery). Anyway I'm pretty sure it was you! As long as I can get fresh air, I'm good

Yeah @cujosmom. Sometimes PCL is unaware of what Ocean Medallion Fulfillment Center is up to. Breaking it down: 1. You will not be billed the $10 until the medallion ships 2. You will remain in the Blue Lane until you approve Shoreside transactions BUT you do not need to use the medallion to shop on land. I've read that they ask if you have medallion in hand not if you're Green or Blue when embarking. So if you have your medallion go to the Green Line 3. There isn't anyone to call Adding: no one asked me for my QR Code just to see my medallion but I haven't embarked under the new app. Last cruise Nov - Dec 2023

@tricks79 welcome to Cruise Critic and yeah, often the 1800Princess ppl are a little clueless. I can state with 100% certainty that the entire bar staff will try to get you to use your OBC to add Plus to your profile as soon as you step onboard. Also there is no distinction between TA (Priceline) and Princess OBC. Only between refundable and nonrefundable, with nonrefundable used first. As to whether PCL is planning another increase in Plus cost, your guess is as good as mine 😕

Love room service breakfast on the balcony once in a while But I only do laundry if on the ship more than a week

Put in washer while still in robe. Back to shower & dress. (30 min) Then put in dryer. Back to coffee & the Morning Show. (35 min) A few minutes to hang up or toss in closet.

Sounds like a better idea than the current 'entry ticket into bonus drawing for each purchase over $100' program. Maybe the 'powers that be' will add that as both HAL & PCL are the same branch in CC, aren't they?

Random thoughts inserted in red

@Papa Yoda & @jagoffee Princess charges shoreside merchants 17% per shoreside merchants.

Suggest (not that they care) reinstating loyalty obc but based on days not cruises starting with 200 days (was 21 cruises). Steps to be: 200 = 25 obc 300 = 50 obc 400 = 75 obc 500 = 100 obc (etc)

On no I get that. It's just that corporate wants 10% (17% from stores - 7% rebate to pax = 10% net princess) from all on shore purchases involving the app. Anyway that's what Independent stores in the ports state & why would they lie? They lose 17% to Princess or 3% to the credit card services. Anyway, I'm bowing out of this.

What elite line? Theres just green & blue now. There is an elite lounge if you get thru before boarding but not until then.

Hey Judy I'm green on all 3 upcoming cruises.

They can call themselves "Dumb Squats from He!!" for all I care if I don't have to stand in that stupid line and either pay off the remainder of my onboard acct in cash or get back the unused cash deposit I made to stay out of the Princess auto-charge status. Not at all worried about some Princess affiliated company doing unauthorized charges as its easy enough to handle on land. And yes, when I requested/paid to have my medallion shipped they charged me You do you, I'm green

Don't they have it anyway as I check out automatically with anything I owe going to my cc?

@TravelingNana @Sea Hag @nazpaz why all this fuss about the Shoreline Transaction function? What am I missing? I can still use my cc instead of charging to my room, the shoreline stores NOT OWNED BY PRINCESS don't have my actual cc# until I present that card, and my card is as safe within both ship & shoreside tab as it would be only within ship tab. What am I missing?? I understand Princess wants me to charge to my room (which is why they want me to authorize shoreside transactions) so they get 10% (17% - 7% to me) but I control access to my card, not them

I am in charge of off-ship purchases. I just used my cc and don't charge to my room

I've not read all 407 posts but my issues are: 1. Harder to view ship as now its not just swipe to move to another floor 2. Omitted Deck 5 MDR which is problematic for me as that's where I'm normally reassigned by HW 3. I will never use shoreside transactions as I resoundingly support small businesses. One of which told me in Ketchikan that he was assessed a whooping 17% fee every time that function was used. I registered my cc for onboard transactions and that's as far as I went. Still green.