ontheweb
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It was last August, but thanks anyway. We actually embarked on our first cruise on our 25th anniversary. and also cruised on our 30th and 35th. (We did a land trip for our 40th.) This one was for our 46th, but sort of pretend 45th. We found the cruise in a brochure NCL sent us in 2021 and fell in love with the itinerary. And said that would be perfect for our 45th anniversary, but then noticed the ship was not yet built, and we would have to do the cruise in 2023, not 2022.
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Another thing you can do is check the roll call for your cruise and see what others might be doing and see if they are looking for other cruisers to join them.
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As for reservations, we asked at Hudons is we could make a reservation for a table by a window for the sea day between Norway and Iceland as it was our wedding anniversary. We were told no reservations it was first come first served. And our best bet was to show up at 5:30 when they opened. I don't remember exactly when we showed up on that day, probably between 6 and 6:30, but when I gave them the card that it was our wedding anniversary, maybe they remembered us as they gave us a table right by one of the windows. (And after dessert, they gave us a cake, sang to us, and tied our hands together.)
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NCL dropped a destination weeks before cruising
ontheweb replied to Ruttrowg's topic in Norwegian Cruise Line
I hope someone from NCL reads these boards and realizes that there are people who will cancel or even not consider NCL because of these issues. And from another senior couple, wishing you good continuing health in your senior years. -
NCL dropped a destination weeks before cruising
ontheweb replied to Ruttrowg's topic in Norwegian Cruise Line
I think the operative word here is HOPE. I'm sure NCL at the beginning of the cruise season HOPED the work would be done. But it was not the entire cruise season for that itinerary. Each cruise had the port cancelled, but not until the last minute as they must have hoped the work would be done at some point. -
🤞, that you do not need surgery. I believe i mentioned in this thread my experience in a walking boot at Versailles, so I know about ankle surgery. I broke my left ankle on a Memorial Day Weekend and later had surgery after the swelling went down. When post operation I told the surgeon we had a trip to Paris and Amsterdam planned for mid-August for our wedding anniversary, he first made a face and then said if all went well it would work out. I do hope it was your left ankle as opposed to your right as that allows.you to a least drive a car. As for the survey, if it was like on our river cruise, it was filled out onboard so would have been before you found out, but there should still be a way to contact them. I know I decided I wanted to raise an issue I put on our survey and found contact us on the line's website. I would especially want to find out the issue of why they were hesitant to let you use the wheelchair that was onboard..
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NCL dropped a destination weeks before cruising
ontheweb replied to Ruttrowg's topic in Norwegian Cruise Line
Here are the reasons they gave on our Prima cruise from London (Southampton) to Reykjavik Before the cruise they cancelled Zeebrugges for Brugge saying there would be an extremely low tide of 1 foot. During the cruise they cancelled Isafjordur, Iceland due to the dock not being ready yet. They did this every single Prima cruise this past summer. And the port after Zeebrugges was Amsterdam. They told us we would also go there later in the afternoon on what had been scheduled as the Zeebrugges day. That also got cancelled according to them for rough seas. -
Let me go even further with my analysis and say that it is something they need to apologize for even more than backed up sewage. The did not intend for there to be backed up sewage. In fact it is probably due to one or more passengers flushing things down the toilet that they are expressly told not to flush down the toilet. OTOH, closing off an area important to passenger for the benefit of Park West was a conscious decision that they made. Apologize for it, which NCL did but it seems HAL did not, and then move on from it hopefully having learned your lesson.
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NCL dropped a destination weeks before cruising
ontheweb replied to Ruttrowg's topic in Norwegian Cruise Line
Last summer they dropped the port of Isafjordur, Iceland on every single Prima cruise due to the dock not being completed and the Prima's lifeboats not being certified as tenders. After a while they had to know this work just was not going to be completed in time for any of their Prima cruises. -
At some point even the bean counters have to say, "whoa, did we make a big mistake?". As I wrote in an earlier post in this thread, basically the same thing happened when NCL closed off the observation lounge on the Prima, also for Park West. And if HAL goes by the same precedent, they will not try to repeat this mistake on future cruises. Just like NCL, they will learn from their original mistake.
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NCL dropped a destination weeks before cruising
ontheweb replied to Ruttrowg's topic in Norwegian Cruise Line
And maybe if they see people complain about "only getting $100, they'll decide why bother ever giving anything. Let's just give nothing like we usually do. -
NCL dropped a destination weeks before cruising
ontheweb replied to Ruttrowg's topic in Norwegian Cruise Line
I am also surprised that they gave you the $100. This past summer we had an e-mail that they were dropping the port of Zeebrugges for Brugge due to an extremely low tide. Not only did we get nothing, but when I asked for a refund of the money we had already spent for an NCL excursion, I was told we would be getting the amount back as non-refundable OBC, and I should be glad as I was even getting that as they did not have to give anything. (The representative finally realized I was asking for a refund of an excursion they could no longer provide as they were no longer going there and after consulting another department, my credit card used for the excursion was refunded as the excursion was cancelled within the cancellation window.) But the main point is they gave nothing for the dropped port and said they were not obligated to give anything. -
Hope all goes well with your injuries healing. Did they give you any reason why you could not use the wheelchair? It seems odd that they did not allow that. Do they have any post cruise survey? Maybe that is where you could give your thoughts about how a future similar accident could be prevented. Again, thank you for sharing the details of your cruise.