Jump to content

Saoa0318

Members
  • Posts

    26
  • Joined

Saoa0318's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. I completely agree. It needs to stop being publicly debated.
  2. The fact this keeps getting repeated as a question gives me stress. If you constantly need to judge every interaction between you and staff to justify the charge that is not my idea of a vacation. Royal needs to offer a stripped down vacation option to people who dont want to pay the service charge. Individuals can choose the option to clean up after themselves and a serve yourself option in the dining room. This way those who keep their service charges in place can be focused on more.
  3. Did you look in the app? These are from Boleros on Allure. I believe they should be consistent for most ships.
  4. We were just on Adventure. On our sailing they restricted access during happy hour to D+ and above. All other times it waa open for everyone.
  5. First download the app to your phone. Checkin is normally 45 days from your sail date. When you check in they assign an arrival time for you at the pier. You need your passport information ready on check in day. They will ask you to upload a photo but you can bypass this. Once you have entered your passport information you will be given a choice of check in times for arrival day and can choose the earliest available. There is a 911 memorial to visit at the pier also while you wait if you are there too early. The luggage tags are able to be printed from the desktop login and under your reservation documents. They are available a couple weeks before you sail. Day of embarkation you can use the app to bring up your set sail pass for checkin at the pier. Have fun and enjoy your cruise. I hope to be on Symphony this fall
  6. Send am email with your information to the CEOs email.MBayley@rccl.com Detail your information and encounters with call reference #s and ask for assistance. What does your current invoice say the increased amount is for is my only question for you? If you have a document that shows you booked at x rate and paid that rate in full, you should be able to expect they can resolve this.
  7. I assume you have never been to Disney or gone to events at theatres or arenas. This pricing is inline with Disneys Crazy Shake prices and arena area pricing for crafted milkshakes. I am a ticket holder for our local NHL team and the venue at the arena is always loaded with patrons. Market research shows parents will pay it so they will charge it and I bet do well.
  8. Its my opinion they are designed to sail from more northern ports year round and offer more indoor venues.
  9. I think what most agree with here is this is all free funds from RCL. They applied the obc based on the room you booked now, not the one you had. As they should have. It was nice they extended an additional $50 to you when they didnt need to but did it as good will. Had you went on your original cruise its a non issue that they messed up and duplicated the others OBC. But that duplication was caught and corrected. We are so quick to scream when RCL messes up but in this case they gave you what they should have and then some when they didnt need too. Continuing to monopolize customer service over this is wrong in my opinion.They applied it according to the parameters of the program. If you found a sailing with equivalent fare in a balcony, you would have received the 100 and so would the others (not the 200). So I fail to see how RCl wronged anyone.
  10. Some of the travel sites allow you to search by name and date of birth to look up the number. Are you sure you enrolled them and they were assigned a number?
  11. Agreed. We just won our bid from a gty inside to a balcony. Compared to what a balcony is going for now we got a great deal but, I still do t think there is rhyme or reason. Its an algorithm I am not interested in cracking.
  12. Booked a gty inide for a cruise leaving 6 weeks out. The cruise has gone from looking like it only had 12 cabins available at day 40 to having 86 cabins in various categories at day 30. TAs are granted blocks to sell that arent accounted for on the regular website. I agree what happened had more to do with possible unexpected cabin failures or covid isolation of employees.
  13. Did eveeyone split the cost evenly? I am agreement with other poster. Review what everyone received and exchange accordingly. We all learned during covid when they issued future cruise credit it was never evenly split by occupants in the room. While you may have evwnly distributed cost, the receipt wasnt broken out this way. By my math person 3 probably received close to 1/2 of what 1 and 2 got combined.
  14. What was your original invoice vs what you have received? Most often its never an even per person split for the vacation? I would be interested in what has been received vs what you think you are owed. I am sorry you missed this experience as Alaska is amazing.
  15. My niece was turned away last year at 6am. I dont think its open 24/7.
×
×
  • Create New...