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san diego sue

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Posts posted by san diego sue


  1. If you cancel before Princess does for the next round of cancellations, you get your refund right away. It is when we get caught up in the huge Princess cancels cruises that the big wait begins.  I cancelled in July for October cruises (before Princess cancelled) and my money was on my credit card in a few days. No bonus FCC but I just wanted my money back and got it.

    We have a couple of cruises for January 2021 and will probably cancel soon before Princess.


  2. 1 hour ago, voljeep said:

    Princess should run a promotion to allow cruisers to buy FCD's for a limited time period, say a week or so ...

     

    Could raise some cash ...

    I agree. We are out of FCD because as we cancelled cruises, they expired and have been returned on our credit card. The rest of my FCD are applied to cruises. I would like the opportunity to buy some so I could use for future bookings in 2022.


  3. Our accounts for mine and my husband's information (birthdays and everything else) is all correct.

    I know that Cunard uses PRINCESS membership number  because that is what happened when I sailed on them a couple of years ago. Today I checked my HAL, Costa, and Carnival accounts and they are showing individual account numbers not the Princess number that some of you said happened. All but Costa had loyalty numbers correct too. Costa had none of my previous cruises listed. They have a very strange loyalty Program now, Everything expires after a couple of years. Some kind of point system. Glad we no longer cruise on Costa(not since the late 1990's). Greatful that Princess has such a good program.

    Ones showing Princess numbers on the other cruise lines, did you sign in as you usually do and the numbers are now changed?


  4. I haven't cruised Costa in several years. However, we did cruise the line a lot in the 1990's. Was surprised to see today that their loyalty program is different from the other cruise lines owed by Carnival. No where does it show the many costa cruises we sailed in the past. Looks like my loyalty shows 0. Is this how that point system now works. They expire?

    I was curious and wanted to see the ships I had sailed on and no where on the website does it show them.

    On Holland America, Princess, and Carnival, we have gotten credit for all our cruises and have establish a nice level of loyalty.


  5. Production shows on Princess are far superior. Last time on HAL, really couldn't call any of the shows production.

    HAL does have better cabins. Lack of a second chair and small table in Princess cabins has made it very uncomfortable especially for room service breakfast. It is now forcing us to go deluxe balcony cabin or mini suites  if we book a long cruise. 


  6. If you are looking at a balcony cabin, plenty on both decks with large balconies. We have stayed in D627  and nice totally covered balcony.

    Most of the cabins on Caribe starting at C311 and C312 all the way back to end are partially covered and large I have stayed in a few of those. 

    On Dolphin the fully covered and decent sized balconies D625-629, D624-628  are priced well as I believe they are BD so you aren't paying a premium for these balconies.

    Plenty of good choices. Try not to go totally to the last cabins. With the addition of cabins on the Island, there is some vibrations

    but I think may only be in the lower decks.


  7. I didn't enjoy my food. I ordered some kind of fish for main dish, forgot what was called on the menu. The fish was fish sticks. I ate a couple and gave the rest to my friends eating with us. By no means a gourmet meal.Others seem to like their meals.

    Wouldn't eat there again. We were lucky and our table was a little towards the back. Most tables had people walking past them on the way to somewhere else. And really noisy  because of music in Piazza.Not a nice venue at all.


  8. 11 minutes ago, Ombud said:

    Smart but I cancelled September in June, about a week before Princess did because I should have enough FCC to last until 05/01/22 (sail by expiration date). Still waiting on a refund for September & balance of FCC from March 8th. Will cancel April now. 

    Strange ,was your deposit a FCD or did you pay cash. My 4 were FCD but they expired so instead of going back in my account they were refunded to my credit card. This may be an automatic thing as we had in the past when we cancelled. I am now looking at a couple of cruises for January to cancel. This morning I went in and cancelled the EZair as well as excursions. None were paid for yet (the excursions would have been from OBC). Didn't want to get charged for anything . 


  9. In early July I cancelled two cruises for this October. I knew that if I waited a bit I would probably get more than my deposits back from Princess if they cancelled those cruises(additional FCC). I chose to cancel first so as not to get into the mass refunds due as we had in our phase one cancellations. My credits appeared on my credit card within a week. I rather have my money quickly than get caught up in my 87 day  wait again.And Princess cancelled those cruises this week. 

    It is unbelievable that people are still waiting since March for their refunds. Something is horribly wrong in Princess' processing system. We are all living with such stress right now (Covid 19) and money should not be an added stress.

    In reading this thread, I feel so sorry for all that are still waiting. Now I am reading about the charge backs. What is happening with Princess, crazy. 


  10. 26 minutes ago, bobk57 said:

    Just want to get your thoughts on a TA service/cancellation charge to their customers, when the cruise line cancels the cruise.  Their charge is for their time spent researching, updates and changes to the reservation.  They are charging us their minimum fee of $150. Is this reasonable and is this something most TA would do? Does anyone know what a TA makes on a 10-14 day cruise, that costs us approximately 5k?

    A few years ago we booked with a big box travel agency . I called them when the cruise line reduced fares and we were eligible for a reduction. Well, this agency said fine but we will charge you a change fee of $150.00. Then they explained that any changes after 24 hours of booking will have that fee. Never again did we book with them. have a good travel agent who takes care of us and never a fee for changes or cancellations.

     


  11. Decided to cancel two cruises I have for this October before Princess does. Cancelled on July 3rd. Princess only had FCD totally $400. I knew they were expiring so I didn't expect them to show back up in our account.The credits showed up on my credit card on July 9th. Looks like if we cancel things may work faster but then it was only for FCD. 

    Maybe things are improving  now.

     

     


  12. 1 hour ago, azbirdmom said:

     

    We were on the Majestic last Halloween!  It was very festive - decorations everywhere and many of the crew were dressed for the occasion.  Lots of fun.

    The crew has the most incredible costumes. We were on the Royal two years ago for Halloween.


  13. 2 hours ago, ceilidh1 said:

    Discovery is listed as one of the West Coast ships. It's not shown on pricing chart as those sailings are already available on Princess.Com...

    Thanks. We are already booked on her for two weeks in March 2022. Thank you for posting the information regarding Majestic. We will book her for the fall of 2021. never thought we would have the opportunity to sail  on her so glad the ship will be on the west coast.


  14. 9 minutes ago, Steelers36 said:

    From past experience, and reading many posts over the years about returning TA cruises, I have no issues with early flights from FLL for a closed-loop cruise from PE.  If we were to be arriving from a TA, I think I would just plan to stay over in FLL and fly the next day or two after.  

    We did that on the Sky transatlantic. Nice not having to worry about missing flights.However we weren't the only ones doing that and our hotel room wasn't ready till late in the afternoon. So many people with luggage hanging around in lobby of Embassy suites. We just had them check our luggage and we left for the day .

    Getting off the Sky was really easy and we were off 1/2 hour before we thought we would be.  Could have easily done walkoff with plenty of time for flights.However, you never know what can hold up disembarkation. So we either stay over or book a really late afternoon flight home.


  15. Call again and speak to someone else. Same thing happen to me in January. i had E429(next door to you, big balcony.

    These may say obstructed but are totally not. I got changed without my knowing. Gave me a balcony on Aloha deck. considered a upgrade but wasn't and had a very small balcony. When I called the person took down the information , said she couldn't make the change but put in request to the department that can change it. Within a day I had my cabin back. Now this happened two weeks before my cruise. Also it wasn't given away, it was showing as available on the website. These are different times however and people are working from home . Don't know what access they have when they answer the phone.

    By the way the cabin they tried to give you, also in the obstructed category but it is totally obstructed.

    Good luck.


  16. Used it on the Caribbean Princess, Sky, and Royal.  Battery failed once on the Sky and medallian was replaced. Also for some reason the battery for our door failed several times on the Sky 28 day cruise. We never called it in because the door worked but somehow it showed up on ship's computer system and staff showed up at our door.

    It feels exciting when the medallians show up in the mail prior to cruise. It was something to look forward to prior to our cruise and the excitement really builds up when it actually shows up.You get a lanyard with it too. We changed the background color of the medallian holder. It is blue. On board they sell all different backgrounds. I think they are $3.95. We went to craft store and bought craft paper with designs on it. Cut out and inserted in medallian holder. Paper was .25 each for full sheet.The background that comes with medallian has nothing to do with your status.. I liked changing the background and not flaunting status. However the medallian itself is the color of your status. 


  17. 10 hours ago, brisalta said:

     

    I was on the Grand September 2019 and she had been refurbished earlier in the year and was in great shape.

    Glad to hear that. When the Grand had the big refurbish (took off skywalkers, re did Atrium. etc) we were on the first sailing.

    Since then we have been on it four times but the last time was two years ago and looked a bit tired. Glad that she looks good after the 2019 refurbish. When all this is over we will have to sail on her again. Thanks for telling me, hope she stays in the fleet.


  18. 38 minutes ago, lstone19 said:

     

    I'd assume if they reduce the fleet, the biggest opportunity will be in the Grand-class ships. Grand as the oldest would make it a target. From reading some of the other notes, some people think it will just be the oldest ships but I'm hoping Princess has more sense than that and knows that long-term, there are markets that will require smaller ships even though they might be older. They need to keep something Panamax or smaller to go through the old Panama Canal locks - I personally would put Coral Princess at the top of the list of smaller ships to retain.

     

    I can't see Sun Princess and Sea Princess being retained unless there's something about the Australian market that makes it worth doing so. If I had to pick four Grand-class ships to drop, it would be Grand, Caribbean, Diamond, and Sapphire (plus Star Princess whose exit is already planned). Grand and Caribbean because they're the oldest and Diamond and Sapphire because they're the only ships in the Grand or bigger part of the fleet not built at Fincantieri which means they probably have less in common with the rest of the fleet.

    The Diamond and the Sapphire were redone for the Asian market. They are really nice ships with Promenade deck that goes completely around. Just because they weren't built in Fincantieri, doesn't make them less desirable. In fact they are very similar deck plans to other Princess ships  . When Sapphire was on the West coast, was our favorite ship. Those were built in Japan.The Grand was redone several years ago but must agree it is showing age. The Caribbean Princess was redone a couple of years ago and looks modern.The new carpets and furnishings in common areas gave the ship a more modern look. Can't go by age of ship to think it must go. You have to have been on board and experience the ships.

     


  19. 16 minutes ago, tere247 said:

    So, you have to remember and ask about it.  I get so excited once I get on our cruise, that I only remember once I get off.  I was hoping there would have been a notice somewhere that I may have missed.

    It is very popular  so no notices are put out. Just ask your Head Waiter right away so you won't forget. They may do this dinner multiple nights of the cruise. Our last cruise was a transatlantic so a sea day evening. I really like this dinner much more than the Chefs Table dinner. At only $40.00 ,good value.Was able to enjoy each course. However at the main course, really couldn't finish it. Still, had room for the yummy dessert.


  20. 1 hour ago, tere247 said:

    I guess the “and” is a way to up posting numbers.
    There are some of us that are booked on this ship that find this information interesting. 

    We were originally booked for the transatlantic 25 day cruise and cancelled before Princess. We are booked in January on the Enchanted and really hope we can go.We booked 14 day on the Crown and then a day after that cruise scheduled for one week on Enchanted. Wonder what will happen with the next ship planned Discovery. We are also already booked on that one. Don't know where it is in the building process .

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