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san diego sue

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About san diego sue

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    5,000+ Club

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    San Diego
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  • Favorite Cruise Destination Or Port of Call
    South America

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  1. It is frustrating when I cancelled early March, sent my preference for cash back first day it was offered, and have nothing back. People on my cruise date have already received some form of compensation. I haven't done what many of you have done and dispute charge credit card. I for one decided to wait for Princess(70 cruises with Princess) to do the right thing. For some of you, appears like Princess has come through. And I am glad you have your money back. I am greatful that my owed cash for the cruise is not a life need. What drives me nuts is checking every day for FCC on Princess personalizer and my credit card for refunds. I guess I can forget about it, stop checking,and just wait. Yes, I have called Princess and got no where. Way past the 6o days.
  2. Glad for the Happy people that got their refunds. Please don't critisize the frustration felt by those of us who have received nothing.
  3. That Facebook posting was also an email sent to all Princess customers who are waiting for cash refunds. I got one and so did Hubby last night , signed by Jan Swartz. Exactly word for word as the Facebook posting.
  4. So how will over 1,000 crew members get to the ship from overseas? Do you think the entertainers will be flying and getting on a cruise ship. Getting these people home has proved to be an almost impossible task. The Royal is still floating around trying to allow crew to get home.My thought. Doesn't matter if we sail close from home. It may be our homes but not the crews.I, along with many of you have wishful thinking about being allowed to cruise. I miss cruising, seeing my cruise buddies, the excitement, food, even trivia.
  5. We are suppose to be on the Royal two weeks in this October. haven't cancelled but will at final payment. The ship is now floating around the Philippines, waiting to offload employees. Realistically, the cruise line has to reassemble staff on the ship (fly them?) in order for all of us to sail. I don't see cruising happen this year.
  6. I felt better getting the email today(two emails one for me and one hubby). Not that I think the money will be on the way soon but having something in writing that they are aware we are waiting for our refund. Guess they are hoping for takers for the Future cruise credits. Nothing needs to be done if we are waiting for cash refund. We cancelled on March 5th and sent in the form for option 2 first day it was offered. I think it was March 12th.
  7. Thank you for your response. I am planning on waiting as well.It will be 60 days soon. We are also very long time Princess cruisers and I feel bad for them but Carnival Corp has much deeper pockets than any of us. Fortunately for us, we are not strapped for cash in these awful times but it is still our money. There are posters here not as fortunate. Hope we can see some cash being returned soon so our faith in our favorite cruise line is restored.
  8. Anyone file a dispute with their Credit Card Company that had some of their money refunded earlier. When we cancelled a cruise March 5th(for an April 21 cruise) we were in the 50% penalty and got some of it refunded to credit card (a little less than half of what we paid) right away. Then on the 6th of March it was announced that all of us would get 100% back.I did file with insurance for the rest but as most know Insurance was all cancelled because Princess told the insurance company that they would also be reimbursing the insurance to all of us. So my question is has anyone gotten money back when they cancelled and disputed a partial amount with their Credit card company. Don't know if I will dispute but wondering how that can work. Don't want to dispute the whole charge since I am not entitled to all of it.We took Option 2 and haven't heard from Princess except for the email confirmation. I have not called Princess to see where they are with refunds since reading here see it is a waste of time.
  9. Funny I was still booked and never got any OBC. I am also not very patient. Fortunately for us, even though a pretty good amount of money at stake, we can wait for it. I just hate when things are just hanging and no resolve.
  10. I don't see anywhere that the Enchanted now going to Singapore instead of Ft. Lauderdale. People on the roll call are not saying this. We cancelled that cruise a couple of months ago but are booked on January on the Enchanted. Still have that booking.Princess still has Rome to Ft. lauderdale showing on the itinerary. And to answer about being treated fairly. Looks like you are but we aren't. had to cancel a cruise that would have sailed April 21st. No money back. We cancelled ours March 5th and were in penalty phase. Got the small amount back and then applied to insurance. Would have been happy doing the insurance. Then Insurance canceled us because they said Princess would be reimbursing us the cost of insurance. So we got nothing further back . Even our future Cruise deposit has not been returned. Fair, I don't think so.
  11. I was on the Greenland cruise last year 2019. Loved the cruise. As someone mentioned, there was some kind of Cruise Crud on board. It hit me the last two days of the cruise although our friends got it much sooner. So sick. I didn't leave the cabin. Then I had to get on an airplane. Fortunately we flew home Business class and wasn't squeezed in infecting others. My husband never got it.That cruise was incredible even with the sickness on board.I would do it again in a heartbeat. Sailing from and back to NY beautiful.
  12. Thanks for posting the photos.We were on that cruise with you. Our first cruise was on the Fair Sea in 1978. We sailed on the original love boat The pacific Princess in 1985. It was the first cruise for Princess out of San Diego. it was a special cruise and we were able to book it because we knew someone that was on the committee to help bring Princess to San Diego as a Home port.(didn't last past the first season I believe)On board was the Padres Baseball team and that added to the craziness and fun. In those days we were allowed guests on board.Our tiny outside cabin with a port hole was filled with friends and family visiting before sailing.The room stewards were British older gentlemen. All the dining room staff were Italian. Our cabin had what looked like two tiny sofas but they were beds at night. Although it was a very fun cruise our dining room experience was awful.Our waiter was a very rude person and we could smell liquor on his breathe. The last morning of the cruise he was flinging our plates on the table.Someone asked for milk for coffee and he picked up a used glass from another table and put it on ours. We were young and didn't know wencould complain. It took 15 years before we cruised on another Princes ship although we cruised often. And so glad we came back to Princess.
  13. What I don't understand how can the travel agency be charged back if credit card charges show Princess cruises as the one charging and receiving the money.(unless the agency charged the card and later paid Princess .I wouldn't book with any agency that didn't charge my card via Princess direct.
  14. On the HAL board when they were disembarking passengers, some on charters went to SF and some went to Atlanta on a charter. Princess probably is waiting for plane information. Our friends got their letter with instructions this morning and then very quickly were called to go down. You will be going home. We cruised with you and your friends on the Caribbean Princess transatlantic and then on the Queen Mary 2 to NY.
  15. Our friends got the notice they were leaving in a letter this morning.And they were called to disembark pretty quickly afterwards.They had gotten flight information yesterday for a scheduled flight this evening. Pretty quick those plans changed for them.They are still waiting on the plane, hasn't taken off yet.As I mentioned before it is a charter flight.
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