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About hawkeyetlse

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  1. I don’t have any inside information, but the photos/videos I saw, they were just in masks, and certainly not keeping distance from each other while working. There will also be crew working in the food storage/prep areas and in the galleys. I guess they don’t need to be side by side all day. But the whole idea of food being prepared and delivered by people who are themselves under quarantine must be bending the rules, isn’t it? And then the crew live together 2 or 3 to a cabin, not necessarily with the same people they work with outside the cabin, so this potentially creates chains of contact across cabins and across crew groups. I am sure the authorities have thought of all this and more, and if they’re satisfied with the quarantine conditions, great. I would love to see everyone safely off the ship as soon as possible, and the ship back in service. But there are so many details to wonder about, and worry about, and the limited amount of information coming from the ship is not very reassuring.
  2. Yes, they seem to be very careful to avoid revealing whether any of the confirmed cases are crew members. Because the crew members that are currently working around the ship are _not_ following isolation procedures, which means that with every new case of infection on board, their 14 days should reset… Hopefully the passengers will be allowed off the ship after 14 days, but that doesn’t mean the ship will be out of quarantine or anywhere near ready to resume any scheduled cruises. 😞
  3. And at some point they will need to collect the dirty (potentially infected) dishes and cutlery in everyone's cabins. 😨
  4. If you go to his page, you'll see that this passenger has now received both breakfast and lunch in his cabin, and he's in good spirits again. Although he seems quite eager for media attention, he says everyone can now stop calling Princess on his behalf.
  5. Thank you for the update. Did anyone from the OBC desk ever get back to you about this? Or were you OK leaving it until the last morning to figure out?
  6. My guess is it has something to do with the OBC you got back after purchasing the CruiseNext certificates. This can sometimes have the effect of turning one kind of OBC into a more restrictive type of OBC. But spa services and booze should still be eligible purchases. Anyway, since they seem to be hung up on the tips, have them calculate the total amount of your tips, and if it’s less than $360, ask them why your OBC is not being applied to the remaining balance, which is not tips.
  7. And not everyone who has set foot in mainland China in the past 30 days has Coronavirus. Talk about falsely excluded! How did they come up with 30 days, when all I have ever seen mentioned is "up to 14 days" incubation period?
  8. I wouldn't expect to get any Latitudes points for this cruise: Which cruises do not qualify for Rewards points? Chartered cruises (with the exception of Sixthman charters) and cruises taken at a reduced fare i.e. travel agent rates, IATA rates, Interline rates, employee rates, vendor rates. Complimentary cruises such as inaugural events and cruises taken via a cruise certificate e.g. cruise winners and Bingo winners also do not qualify for Rewards points.
  9. I have never been to Bari, but it sounds like you will have plenty of time to get to the station for the 1 pm train.
  10. Aha! So maybe if they had sailed before July 2018, their membership (with the Status Match) would have been valid. If only MSC were capable of explaining things as clearly as you have!
  11. Their one MSC cruise was probably 10 years ago, so their membership expired well before 2017 and before Status Match even existed.
  12. But what is the point then of putting Status Match points on an expired card? They could treat someone with a lapsed membership just like a new customer. If they instead prefer to hold a grudge against people who stopped sailing with MSC, fair enough, but then they should make it clear that such customers are NOT eligible for Status Match. As opposed to giving them status match points that they cannot actually use.
  13. Thanks to everyone for your feedback and advice. According to MSC, since my friends took one MSC cruise years ago, and have not cruised since then, their Voyagers Club membership expired forever, and the successful Status Match in 2017 doesn't change that. In other words, their Status Match was completely meaningless and would never have been honored. Doesn't make a bit of sense to me, but that seems to be their final answer.
  14. Their Status Match was accepted in early 2017. The cruise they want to book is this summer, 2019. They are definitely within the 3 year time frame, no matter how you look at it. So my initial question remains: Is this in fact the time frame that MSC uses for Status Match points? Or is it less than 3 years? This post by user LBCABob on another thread seems to suggest that it's less than one year: If anyone has done a Status Match but not yet sailed, could you log in to your MSC Voyagers Club space and see what it says about the expiration date for your points/membership? (And what was the date you received your Status Match?)
  15. I should specify this is for MSC USA, because things may work differently in different countries. I have friends who successfully status-matched in 2017, but they haven't been able to book an MSC cruise until this year (which is still within 3 years). But MSC says their VC membership is expired, and that they will have no status if they take this cruise.
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