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wesport

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    And so it begins....more cancellations and changes to come..as expected by all of us

    in Seabourn Cruise Line

    Posted

    10 hours ago, zelker said:

    Thanks for posting the link - have been watching Seabourn's site all afternoon since HAL announced it so knew it was coming.  We knew it was a crap shoot when we booked our B2B in Alaska in July 2021 (10 and 11 days) because there's still no guarantee that Canada will reopen for ships next year anyway and now the decision has been made in spite of what Canada does, at least for anything longer than 7 days.  At least for us it's not a huge deal because we've cruised Alaska 6 times previously but still, just to get back on a Seabourn ship next year would have been wonderful.  Now we're not booked on anything until Antarctica until Feb/Mar 2022 on Quest.

     

     

    Announcement was yesterday. Have received nothing from Seabourn or my travel agent on my 11 night Canada New England sailing. 

    Aqua Class less than Veranda and Concierge Class

    in Celebrity Cruises

    Posted

    I recently booked an aqua class cabin on the Equinox because the fare was less than the veranda and the concierge class. This was for an 8 day sailing.  The a2 had a few cabins available, and the a1 had around 60 percent still available.  Other identical sailings had alot more a2 available, and were around $700 more for the aqua class. I know it is supply and demand, but identical sailings has less cabins available. Thoughts.

    Strange Phone number in my Seabourn account

    in Seabourn Cruise Line

    Posted

    3 hours ago, tjcox9 said:

    I had repeated problems with my name, address, phone number and date of birth. Since I couldn't change name and DOB, had to contact Seabourn Club and it was correctly addressed. But then, my address and DOB changed again. Once again got it corrected, and then once again, it changed. It has now been fine for probably about a month. They had no rationale why this was happening, but it all followed the changes they my to the account area. 

     

    Hope yours  remains unchanged!!

    I changed it back then changed my password. We shall see. 

    Refund Roll Call

    in Seabourn Cruise Line

    Posted

    12 hours ago, andiamo76 said:

    Glad I found this thread.   We were booked on the 12/20/20 Quest Antarctica cruise which has now been moved forward to '21, thankfully still on the Quest and identical itinerary as the itinerary on the new expedition ship coming onboard next year (?) is quite different along with the price.   Personally I give Seabourn a lot of credit for pulling this off and think it is a good way to handle a cruise cancellation.

     

    At this point we plan to stay booked for next year, but are debating the risk of seizing the "pay in full by 9/30" for a 10% price savings.  Our TA told us in essence "Seabourn has made this kind of offer for a long time".   Having not sailed with Seabourn previously we have no idea if the agent is merely meaning it has been offered for months this year or has Seabourn actually had this kind of promotion from time to time over the years?   We pointed out to the agent that 10% is a heck of a return for us and very expensive financing for Seabourn.  Thus we question just why they are offering this 10% savings.  ie trolling for money from one customer far in advance of sailing in order to pay for current outstanding refunds?   

     

    Having been one of the competitor cruise line customers waiting for refunds from "C" and following that refund thread we know there is much speculation that may be what some of the companies are doing.   The big issue of course being concern about a company not making it through this massive financial hit.   

     

    Having read the last 5 pages of this thread it sounds as though SB refunds are being processed albeit some quite slow.   Or am I missing something?  

     

     

     

     

    I believe they have only offered the 10 percent this year due to the pandemic.  I think it has been on their website for a few months. Holland America has the same offer . Both end on 9/30. It truly is a personal decision. We shall see if they extend it after 9/30. 

    New Cancellations

    in Seabourn Cruise Line

    Posted

    6 minutes ago, SLSD said:

     

     
    Just read this on a facebook site:  
     
    Today, Seabourn announced that it will cancel additional voyages for three cruise ships in its fleet as a part of its pause in global ship operations.
    The announcement applies to Seabourn Ovation, Seabourn Encore, and Seabourn Quest with each ship having a different “effective through” date. Specific details are as follows:
    •Seabourn Ovation: with its operations pause effective through January 3, 2021
    •Seabourn Encore: with its operations pause effective through January 6, 2021
    •Seabourn Quest: with its operations pause effective through May 10, 2021
    Seabourn is also announcing a revised delivery date for its new ultra-luxury purpose-built expedition ship, Seabourn Venture, which is now scheduled for December 1, 2021. The delay is because of shipyard closures at T. Mariotti earlier this year as part of responses to COVID-19, which resulted in disruptions to the overall construction and finishing process for the ship.

    Also assessing the Odyssey Caribbean season. 

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