northbeachgirl

This is an ocean view, 5318 pretty cabin, but you are going to hear engine noise while underway and also when you get to port and they open the door for debarking . If you are sensitive to noise you should consider getting a cabin on a higher deck. The sideways inside cabins looked spacious from what I could see as I walked past on deck 17.

I was worried that all deck 5 ocean view cabins were going to be noisy but we are currently in 5318 and all though it does have some noise when we are underway once docked it is quiet. I love the window seat but I would never book an ocean view again. I would prefer an inside cabin on a higher deck. Guest services has been a struggle for us as we are onboard for 3 b2b’s. Every 10 days we had multiple communications with guest services struggling to get a place to sleep because 5429 was uninhabitable due to the noise issues.

It was quiet just down the hall, if you could move further away I would.

Update they have found a new cabin for us and I am very happy

Yes deck 5

We are currently in 5429 it is an ocean view and it has a terrible noise and vibration problem. The room is above machinery which runs 24/7. Do not book this room. We have had maintenance look at it as well as the deck supervisor and they all say the same thing, nothing can be done and they need to move us.

We had the pleasure of sailing on the Diamond Princess December 27-January 29. Loved the crew, they worked so hard to make our cruise enjoyable. We ate in the International dining room almost every day, service and food was fabulous. Crooners bar was our favorite hangout before dinner, Mandy the bartender always took such good care of us, the music was wonderful as we relaxed and visited with the regulars each night. Cal was the beverage manager and he was such a nice guy. William at Good Spirits was an incredible mixologist. The sanctuary crew were ready to get you anything at anytime, excellent service. The housekeeping staff was wonderful, they worked so hard, the best we’ve had in the last few cruises.

I have just gotten off of the Diamond Princess after 33 days. First cruise was 10 days to Mexico, then 16 days to Hawaii and then 7 days to Mexico. I witnessed it all, and heard many stories about the good and the bad experiences of the passengers. I will speak about my days at sea. On the first 10 day cruise our cabin didn’t have heat in our cabin which was fixed on day two. On day five our friend we were traveling with was injured onboard, the ceiling tile in the washroom next to the explorers lounge fell on her head and she was badly injured. Princess did compensate her but the rest of the trip was taken up with looking after her and numerous trips to guest services and medical for help and compensation. This was her first cruise and I felt responsible for seeing to her well-being. Princess did give her an escort to the airport when she disembarked after the cruise. Our next cruise to Hawaii was wonderful, the captain did an excellent job taking us below the high waves and the food, beverage and housekeeping staff were wonderful. The third cruise which was a seven day to Mexico was not great. With each cruise we had to change cabins and the last one was terrible. First night no heat again, then when they fixed it the cabin filled up with smoke, the technician refused to come back in and fix it. Back to guest services, I tell them what happened and how the smoke has made my throat hurt, I feel dizzy and nauseous but they tell me that they may or may not pay for me to see the doctor. I threw up for hours from the smoke I had breathed in. They did move us to another room with a toilet that didn’t work for most of the cruise. I was compensated by Princess but the dealing with guest services was a very bad experience. The food and beverage department was outstanding and the housekeeping staff were excellent. But with guest services I felt sorry for the young people who had to deliver the bad news from the people behind the scenes that wouldn’t speak to the customers and yet they were the ones making all the decisions as to how you are going to be treated.

We are going to be dining in the International dining room, are you able to get the same table each night, and is there a waiter or waitress you can recommend

See you too, got the upgrade too

I appreciate the information you are sharing. We are hoping to get an upgrade on our upcoming Princess cruises, We have a b2b2b booked and will be bidding on moving from an inside to a balcony, We may have to change rooms for each cruise but that is just one more thing to look forward to.