Also, it is about 0.7 miles from ship to pickup. If you have wifi and WhatsApp, text them that you are leaving the ship. It took us 15 minutes but we walk fast. Go out of the port area/madhouse right near the flamingos and through the gelato ice cream place. Keep following exit signs. You do not need a cab if you are a walker.
They did offer massages $60 I believe which has to be paid in cash as does the tip. Double check though.
We are going here every time we return to Costa Maya. No vendors = heaven!