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About mickey89

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    Cool Cruiser

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  • Favorite Cruise Line(s)
    Celebrity, never again MSC
  • Favorite Cruise Destination Or Port of Call

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  1. Probably will be ejected since I paid thru a travel agent. Third party involvement usually invalidates Section 75 claim. Will cross fingers, last option will be Court Claim. Hate MSC getting away with treating people like garbage.
  2. Has anyone had success in getting a Refund by issuing a Dispute under Section 75 of the Consumer Credit Act 1974 I have just began the dispute process which I believe could take 6/8 weeks to get a decision.
  3. We were booked in Yacht Club on the MSC Splendida in March of next year. Yes MSC are up to their tricks again, have just swapped ship, now has been replaced by MSC Poesia which has NO Yacht Club and nobody informed us, yet......! Really pleased as we didn’t wish to cruise with MSC ever again, now we will get our deposit refunded which we had written off. Best advice to everyone, AVOID MSC as they are completely untrustworthy.
  4. Cervena Venison in Murano, it must be the best !
  5. Would anyone pay their Final Payment to MSC this year ? Can you trust MSC ?
  6. Your post is out of date the moment you posted.
  7. I wouldn't trust MSC one little bit. They change the rules to suit themselves and appear to have got away with their scam. No way would I trust them again........AVOID.......AVOID
  8. ...and that's after only 3/4 weeks of the lockdown. Frightening thoughts........
  9. mickey89

    November cruise

    You are being naive if you think MSC are honourable, they change their Contract T&C to suit themselves. Best advise is TRY to get your money back and then AVOID.........AVOID........AVOID.
  10. Best advice is AVOID MSC Cruises. Just take a snapshot of their reviews. Their poor rating SHOUTS out that they have problems......problems........problems. We will never cruise MSC again, great staff managed by plain idiots.
  11. Withdrawal...........just think yourself lucky you weren’t on RUBY or ZAANDAM. Cruising is the furthest from our minds.
  12. Definitely NO. Cruising without a vaccine is gambling with your life, we’ll wait.
  13. I trust it will be the last time as well. MSC are not worthy of loyalty, and I highly recommend everyone AVOIDS them in the future
  14. Hi Solent Richard........read your review with interest as we were aboard the Preziosa a month before you , 21st January. Our reflections were somewhat different although I would agree that Marie-Pierre and Summit were excellent, they were our butler and restaurant waiter as well. We were fortunate to stay in 15031 just up the corridor from you, next time try to get one of these large square cabins as they are 50% bigger than the one you had, we even had a sun lounger on the balcony as it is so much bigger. I would double check that your Virgin flight from Gatwick to Barbados was a charter. Our MSC / Virgin Flight was a Scheduled flight (VS029/VS30) as MSC this year were taking a block of seats not the full allocation. It is important as you will be able to claim Virgin Flying Club Air miles which we did, Premier gave us 8432 air miles (worth about £125). We cruised Preziosa last year as well and the difference was astonishing, for the worse. The quality of the meat in La Palmeriae was extremely poor and like yourselves we dined in Butcher's Cut where the meat was superb but boy-o-boy did we all suffer in the YC restaurant, even 'Summit' advised us not to have many dishes as the complaints were endless. The Gazebo you mentioned was erected due to the complaint about the food on offer at the One Pool during our cruise. You benefited from the change of YC Directors, the new YC who change midway though our cruise (Thierry Fnu) made many changes which improved the situation. The problem is you don't know which YC Director you are going to get, some are a disgrace to MSC. We also booked for Yacht Club 2021 and have subsequently cancelled, just not worth the money anymore.
  15. Looks like MSC.co.uk have jumped on the bandwagon, with UK Government approval. No refund will be legalised and you will become a creditor of MSC whether you like it or not :- https://www.independent.co.uk/travel/news-and-advice/package-holiday-refund-rules-suspended-abta-coronavirus-a9417261.html
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