Shiba_Lover

You could also call Celebrity and ask for the type of cabin you would like and say only accessible is available. They may be holding the regular cabins back for some reason. They may be able to give you one. If not - book the accessible. I think if someone had a true need for it - they would likely have booked already. If you book it - you could also have them put a note that you could move to a regular cabin in same category if someone does need one. Just a thought.

Success. I had them pull the call log (took 4 days to pull / review). But after this and speaking with another agent who did not understand - I finally received a call from a supervisor today. After reviewing the call log - they have agreed that the agent who moved my original refundable ticket changed my flight to a non-refundable AND went ahead and ticketed the flights. Then told me the usual - the flights are refundable, changeable, etc up until final payment when we ticket. So Celebrity made the changes I wanted at their cost. I told them my biggest issue was that after I reviewed the flights on the AA website, and went to assign seats - it had a warning about the connection time in DFW (40 minutes) and since we were flying to Quito - I did not want to risk missing the flight as there would be no way to get to Quito in time and the agent did not go over that with me when choosing flights (in addition to moving me from refundable to non-refundable tickets). I also told them to educate the agents about providing accurate information. Very frustrating, but I am happy they were able to take care of it. Although it is not a good business practice as this type of mistake results in increased cost, which I am sure is passed on to us, the customer in the long run.

I have not made final payment

Air By Celebrity - rrrrrr - Had booked a flight with them for a Galapagos cruise because we had a promo that had a big discount on the airfare. We needed to make a change, so I called to do that. We were originally booked with fully refundable tickets. The agent made the change and applied the discount. He told me we could make any changes we needed, cancel, etc no worries and then we just needed to pay for tickets at final payment. I again asked about the promo discount, and he said, yes, you get that - it is part of your Galapagos cruise. I went onto the airline site to get seats and saw the connection flagged as "risk" due to the 40 minute time, so I called to change the flight to one with a longer connection. I was told - you can't change the flights are non-changeable, non-refundable and if we change anything now - you lose your airfare promo discount and you have to pay for these tickets + the new ones!!!! WHAT! Not what I was told. So frustrating! Why would i go from refundable tickets to non-refundable tickets. Plus the agent who changed my flights said they were changeable/refundable! They said they will pull the call logs and listen to them to verify but I need to call back in 72 hours for an update. Has this happened to anyone else?

For any one interested in seeing menus - here is a tip - You can get daily menus for any ship / sailing - go on the app, click the calendar icon on top, then click "add sailing" or "change ship/dates" - and choose Browse our ships. You can choose any ship /current or upcoming sailing. Once in there, you can then go back and look at each restaurant (MDR, Luminae, Blue, Specialty) and see each day's menus). There are no food pictures, but you can see each menu - breakfast, lunch, dinner (depending which meal is offered).

We may be in the minority. We used to go in Aqua, then a few cruises ago, went in the suites and have not been back to Aqua. We actually like Luminae, and even on the Apex, have been able to get anything off the MDR. We just look at the menus earlier in the day, and if there was an appetizer or something we wanted - we just let them know at breakfast that we would like it when we came for dinner later. They did say that they could not guarantee the "freshness". But, it was never an issue - we just told them we were OK with that. The reason for this is unlike the other ships, the Luminae kitchen is not shared with the MDR, so they need to get the food earlier or else run it up there. They also brought me something from Blu one evening.

Yeah - I signed up and it is really not worth bothering with. Agree with @patty1955 - like a really badly designed game.

I've also been on some where they did not change to local time (Europe crossing over to UK for one port then back to Europe). They told us numerous times that we would NOT be changing time and to be sure that we were on SHIP time not local time (it was announced, the waiter told us at dinner, servers in bars told us the evening before, they told us when we walked off the ship in the morning, etc). Was not an issue. We just set our phones ot not automatically change time. My watch is a manual set, and my husband's Garmin watch sync'ed with his phone which did not change - so we had no issue. We just got out and wandered around on our own so no big deal - we knew what time to be back. If planning a tour - any private guide could easily see that people were / were not getting off the ship (and would also be aware what was going on - they would likely ask around if they could not contact you) and when you did meet up with the guide - you could tell the private guide you need to be back an hour early if needed.

If they are still on the ship from the same sailing, yes - they can look / purchase. Just give them your cabin number to find them. Otherwise, the photos don't get saved. We were on a B2B and they could not bring up our photos from the prior sailing.

Agree - I guess it was nice while it lasted. One thing that came out of Covid shut-down I am sorry to see go 😄

Apple or Garmin? If Garmin - how did you get around it? It was logging the movement (I guess GPS tracking???) when we were walking on the outdoor track. Maybe we need to turn off the mapping or something?

For tracking fitness - be aware that if you are jogging / walking - it also tracks the ship's movement. So your 3 or 4 mile walk or jog may wind up being a 24 mile walk or jog 🙂 (ask me how I learned this) If you are in a contest with some friends, you'll win 😁

We have a 4 night cruise in February. There is one sea day and 2 ports days. There are 4 wine tastings (along with scotch and other tastings) available to book. I am assuming they do not actually hold all of these? I've not done a cruise with only one sea day before. How does it really work? Will they see which are most popular and cancel the ones that don't get many people? Will they then ask us if we want to move to the (one?) they do hold? If I sign up for 2 (assuming they hold 2 and one is on a port day or at same time or back to back with the other - can we cancel one? I'm assuming they don't schedule it in the middle of they day on a port day? Thanks everyone!

I'm not sure how they did it on mine. I had them do it for the behind the scenes tour which was sold out, but whatever they did (cancel/rebook or just adjust the price) - they were able to keep me in the tour. I had used OBC to pay so there was no credit card involved on my transaction. The difference appeared on my OBC. This was on a past sailing - not this current promo.

I've seen this discount happen on this tour when I have had it booked too. Rather than cancel and re-book - just call then or go in to the chat. They can discount it for you, and then you don't risk it being sold out when you try to re-book.

Guess this delay means we can look forward to more "our Biggest Cyber Monday sale has been extended" emails 🤪

We booked a guarantee cabin on a Galapagos cruise on the Flora for October. I signed on today to see if by chance we have a room assigned (doubted it this early) or what rooms are still open. It looks like this cruise is sold out now, and we do not have a cabin assigned. Question is -- when you book a guarantee cabin - do you ever not get a cabin and they "bump" you? Or do they just wait until closer to time and then assign you something? I'm not real worried about which cabin as they are all good on this ship. I'm just wondering if there's a chance we get "bumped" if they have now oversold.

Hi - we disembark in Miami (cruise is in Feb) and I have checked that there are 6 other cruise ships in port that same day. Unsure if they are coming or going. But the question is -- would this really impact being able to get a taxi? Unsure how the terminal is set up, so don't know if it is one big line for all passengers or if the lines are spread out based on where the ships may be. We have a flight at 1PM so may not be much concern as we are set to dock at 7. Can pre-book a car or take ship shuttle if there could be an issue, but normally just take a taxi or ride share service. Oh - we are on Celebrity if that makes any difference. Thanks!

They always seem to have Tabasco. Others are hit/miss. Sometimes they may have Sriracha. If you feel like you want to bring something - I would bring it in a sealed bottle.

You'll be there before you know it 🤪

Does it start with a C and end with an O? we are pretty close to Elite plus. Maybe this is where it actually helps 😁

Nice - that's good! You have a very good TA or got a really nice rep on the phone!!

So it sounds like my understanding is correct, and that maybe Celebrity is thinking people who jump in and book really quickly without reading the fine prints are going to just pay a lot more and think "refundable deposit" means "fully refundable"

So did you have the refundable deposit booked? Or were you moving to the same ship/itinerary just a different date? I think that's allowed, but a different ship or different itinerary = the 100 penalty.

Hi all - I was browsing the other day and pricing out the refundable vs non-refundable deposit options for Retreat class. Deposit is 900 and with the refundable deposit, it ups the price by 1398 for the sailing I was looking at. From what I can tell given current rules - the ONLY difference is if you cancel prior to final payment, you get your deposit back with the refundable deposit. They have the same fee schedule for cancellation prior to final payment. If you cancel prior to final payment with the non-refundable, you pay a $100 penalty/person then get the rest back in FCC. So you lose only $200 really unless you just don't plan on taking another cruise. Am I misunderstanding this???? I must be as there would really be no reason (to me) to pay $1200 more if the only difference is you lose $200 with non-refundable given that I would still most likely plan to take another cruise in the future. Can someone explain it better if I have misunderstood? Thanks!!