Personalizer oddity?

[abbydancer2003]

This is interesting. Our cruise on the Sapphire starts tomorrow. Just for grins I went to my personalizer. It took me immediately to the print/view boarding pass page. OK, so I guess I can now print my boarding pass right before the trip if I forget to do it earlier.

 

However, I then tried to go to my next cruise, September 22. That link also takes me to my boarding pass page for tomorrow's cruise.

 

Is this normal? Just curious.

[Tralynn]

They've been having some glitches off and on with their website lately. I'm sure it will get cleared up, but if you're concerned you can always give them or your TA a call.

[RickEk]

I believe that if you are within 5 days of the cruise, all you can do in the Personalizer is print the boarding passes and luggage tags...nothing else. I'm not sure what's going on for your September cruise... try logging out and logging in again.

[fishin' musician]

It seems like you have to be within 75 days of the cruise to print boarding passes.

[abbydancer2003]

I wasn't trying to print boarding passes. I just wanted to take a look. And honestly, those are over 6 months away, so I don't really care. I'll worry about it in July if I need to.

 

Thanks!!

[lovevacadays]

Probably just a little computer glitch. They do happen:)

[CTGirl]

I have had that happen to me also. It seems that once the website sees that you are that close to the cruise and closes your personalizer, it does not reset itself. So if you want to look at one of your other cruises it only shows the boarding pass screen. At that point you need to sign out of your personalizer and then sign back in. You will then be able to see the information for your other cruises. After I figured that out I would always go into personalizer for my other cruises first and then go into my upcoming one.

[srpilo]

I have had that happen to me also. It seems that once the website sees that you are that close to the cruise and closes your personalizer, it does not reset itself. So if you want to look at one of your other cruises it only shows the boarding pass screen. At that point you need to sign out of your personalizer and then sign back in. You will then be able to see the information for your other cruises. After I figured that out I would always go into personalizer for my other cruises first and then go into my upcoming one.

 

 

Good to know

 

 

 

Srpilo