Why can't I prepay service charges

[JillK]

I'm well within the 45 day window and yet I still can't prepay service charges on myncl.com.

 

Is this because I booked through a TA?

 

Thanks!

[sdmike]

Maybe. Call your TA and they can take care of the pre-payment

[mpk218]

Call NCL . I booked through an online TA and I have the ability to prepay at NCL.com . So to answer your question , I have no idea why you can not.

[sdmike]

there was a recent discussion on this exact issue. You can probably find it going through the first 2-3 pages of topics, or by doing a quick search

 

EDIT: Found it http://boards.cruisecritic.com/showthread.php?t=1726008

[JillK]

Hi sdmike.

 

Thanks for the link. I had seen a thread here previously a few weeks back but couldn't locate it when I searched this morning.... I seem to recall from that thread a few folks saying that they were having the same issue I was whereas others who had booked through a TA were able to pay it online. I'll have to suck it up and call.

 

And re: your question as to why people prepay in the thread to linked me to... for us it's simple: I have a certain credit card product that is offering a ton of points if I spend a certain amount in Oct and Nov. Prepaying this charge will help me get to that amount, which I won't be able to otherwise.

 

I generally still prefer to do things the old fashioned way (yes, cash!) but this time out will make an exception.

 

Thanks again - very much appreciated!

[youngestof9]

yeah Jill - when you book through a TA, payments are done through them. Your TA should be able to make the prepayment for you. We do the same with credit card points!

[LAFFNVEGAS]

Actually the answer of why you cannot pre pay your Service Charge is most likely that your reservation with you TA is in a Group. You are probably receive Ship Board Credit and probably had a nice discounted price. But if you are in Groups it does not allow you to pay your Service Charge and you must call your TA to have them call that into the NCL Group Department to charge and apply this.

[debnjoe1438]

I booked with a TA, more than likely in a group. However I called NCL and was able to pay my moms service charge with the NCL rep.

[newmexicoNita]

I'm well within the 45 day window and yet I still can't prepay service charges on myncl.com.

 

Is this because I booked through a TA?

 

Thanks!

 

yes!!