annie39 Posted June 13, 2013 #1 Share Posted June 13, 2013 I did a quick search, but could not find the answer. Sorry if this has been asked already. Thanks for any info! :) Link to comment Share on other sites More sharing options...
Mdepfl Posted June 13, 2013 #2 Share Posted June 13, 2013 One is in the Windjammer, another next to Ben & Jerry's. both were out of order by the end of last week. Nice while working though... Link to comment Share on other sites More sharing options...
GraphicsChyk Posted June 13, 2013 #3 Share Posted June 13, 2013 One is in the Windjammer, another next to Ben & Jerry's. both were out of order by the end of last week. Nice while working though... That's pretty sad. I hope they get them in better shape before my cruise in September. My son is looking forward to using them. Link to comment Share on other sites More sharing options...
stazerd Posted June 13, 2013 #4 Share Posted June 13, 2013 And the one in the windjammer is not always available when that area is closed. I bought the soda package and by mid evening of embarkation day both machines had Out of Order signs taped on them. This was the first week of June. Link to comment Share on other sites More sharing options...
Eriksgarden Posted June 13, 2013 #5 Share Posted June 13, 2013 There are only 2 machines? Total? Freedom had like 8 or so. 2? Really? Link to comment Share on other sites More sharing options...
TwinPrincessMermaids Posted June 13, 2013 #6 Share Posted June 13, 2013 Freestyle means you use your coke card? I was wondering how they keep just anyone from using it? (on our DCL, the sodas were already included.) Link to comment Share on other sites More sharing options...
Eriksgarden Posted June 13, 2013 #7 Share Posted June 13, 2013 The cups have a chip in it that turns the machine on. Link to comment Share on other sites More sharing options...
annie39 Posted June 13, 2013 Author #8 Share Posted June 13, 2013 Hummm... 2 machines, huh? And from what I've been seeing here on CC there seems to be a universal issue with them not always working. I hope they can correct this. Thanks for your replies and insight everyone! I knew I would get my answer here ;) Link to comment Share on other sites More sharing options...
SportsFanatic Posted June 13, 2013 #9 Share Posted June 13, 2013 And the one in the windjammer is not always available when that area is closed. I bought the soda package and by mid evening of embarkation day both machines had Out of Order signs taped on them. This was the first week of June. I hope they get it fixed and add another one. We all bought the soda package because of the freestyle machines.. I am thinking of cancelling the package before the cruise if there are still all these issues- :( Link to comment Share on other sites More sharing options...
wolfcathorse Posted June 13, 2013 #10 Share Posted June 13, 2013 if they are out of order on Day 2 already will Guest Services refund a portion of your money since you can't use it??? Link to comment Share on other sites More sharing options...
annie39 Posted June 13, 2013 Author #11 Share Posted June 13, 2013 I doubt they would refund because you can still get your soda / pop from the bars. I personally think they should refund a portion of it though because you are not getting the full product that you paid for. Link to comment Share on other sites More sharing options...
TwinPrincessMermaids Posted June 13, 2013 #12 Share Posted June 13, 2013 The cups have a chip in it that turns the machine on. What if u lose it? Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
Clarea Posted June 13, 2013 #13 Share Posted June 13, 2013 What if u lose it? Then you cannot use the machine anymore, but you can still get fountain drinks using your SeaPass card at bars and restaurants. Link to comment Share on other sites More sharing options...
Mdepfl Posted June 14, 2013 #14 Share Posted June 14, 2013 I hope they get it fixed and add another one. We all bought the soda package because of the freestyle machines.. I am thinking of cancelling the package before the cruise if there are still all these issues- :( We're not big soda drinkers but still enjoyed the package even without the freestyle machines. Especially on Coco Cay or anytime we got thirsty. Plus the insulated mug (not necessary for non-freestyle sodas) is a great souvenir. This is terrible but sometimes I wondered if the machine just needed ice or something. Many land restaurants have freestyle machines now and they seem to be reliable. I would say not to buy the soda pkg JUST for the special machines. But if they're working, they're yummy! Link to comment Share on other sites More sharing options...
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