world_trekker1 Posted July 17, 2013 #1 Share Posted July 17, 2013 hello, we have book a cruise with msc preziosa on 11 august from genova with a travel agency in athens. we have already fully paid the cruise to the travel agency already 41 days before sail. we have contact msc customer care and travel agency already many times but untill today we have not receive any tickets nor any reply when the tickets will be send to us. does anyone had a similar experience with msc before? Link to comment Share on other sites More sharing options...
All aboard?? Posted July 17, 2013 #2 Share Posted July 17, 2013 From my experience MSC only sends the tickets one week to several days before the cruise. Link to comment Share on other sites More sharing options...
world_trekker1 Posted July 17, 2013 Author #3 Share Posted July 17, 2013 thank you for your reply. we are about first time to sail with them and we are worry about our honeymoon trip will be ruined. Link to comment Share on other sites More sharing options...
AmoMondo Posted July 17, 2013 #4 Share Posted July 17, 2013 The earliest I have received them was 3 weeks before but more usually 10 days before and sometimes a week or less. Link to comment Share on other sites More sharing options...
All aboard?? Posted July 17, 2013 #5 Share Posted July 17, 2013 our honeymoon Congratulations... Link to comment Share on other sites More sharing options...
Skier52 Posted July 17, 2013 #6 Share Posted July 17, 2013 hello,we have book a cruise with msc preziosa on 11 august from genova with a travel agency in athens. we have already fully paid the cruise to the travel agency already 41 days before sail. we have contact msc customer care and travel agency already many times but untill today we have not receive any tickets nor any reply when the tickets will be send to us. does anyone had a similar experience with msc before? I received my tickets last week exactly 21 days before our cruise, (e-tickets posted to me by my travel agent) and by the way I had to pay the full balance 122 days before the cruise so you are lucky with only having paid the full balance 41 bays before embarkation. Pete Link to comment Share on other sites More sharing options...
world_trekker1 Posted July 17, 2013 Author #7 Share Posted July 17, 2013 Thank you for your reply. Travel agency told me that balance payment should be made 30 days before sailing. Link to comment Share on other sites More sharing options...
sidari Posted July 17, 2013 #8 Share Posted July 17, 2013 Pete ... We are similar to you in the fact that we have been told that our balance is due on Saturday 20th July for the November 2nd sailing! what happened to 90 days thing ? World_trekker ... How strange that you are able to pay so late, must remember to book my cruise in Greece next time we are there ... :) Link to comment Share on other sites More sharing options...
world_trekker1 Posted July 17, 2013 Author #9 Share Posted July 17, 2013 dear sidari, thanks for your reply. also last summer was sailed by rci mariner of the seas was the same situation. i had been told to make the balance payment 30 days before departure. yes i can book your cruise to greece next time you want to came here:) Link to comment Share on other sites More sharing options...
AmoMondo Posted July 17, 2013 #10 Share Posted July 17, 2013 I used to use a TA but now book direct. The UK T&CS state final payment no later than 63 days in advance, although I've occasionally paid later than that as they are really bad at issuing a reminder when the final payment is due. When I used a TA they used to ask for payment at around 3 months in advance and when I challenged them on this (because of the MSC terms) they said they needed to get payment in plenty time before they had to pay MSC. Link to comment Share on other sites More sharing options...
world_trekker1 Posted July 18, 2013 Author #11 Share Posted July 18, 2013 thanks amomondo for your reply. it looks like my tickets will send to me only few days before sailing. Link to comment Share on other sites More sharing options...
world_trekker1 Posted July 20, 2013 Author #12 Share Posted July 20, 2013 what about if we travel agent did not send us the tickets? any suggestions? Link to comment Share on other sites More sharing options...
AmoMondo Posted July 20, 2013 #13 Share Posted July 20, 2013 what about if we travel agent did not send us the tickets? any suggestions? Just call your travel agent if you haven't received them by 2 weeks before your cruise Link to comment Share on other sites More sharing options...
PC168 Posted July 21, 2013 #14 Share Posted July 21, 2013 I received my docs from my TA on July 8 for my Aug. 4 sailing. (about 4 weeks prior) Also received my docs on last Thursday, July 18 for the Aug. 11 sailing. (about 3 weeks prior). We are all set to sail. Happy cruising! Link to comment Share on other sites More sharing options...
world_trekker1 Posted July 22, 2013 Author #15 Share Posted July 22, 2013 finally travel agent send us tickets by e-mail today. thanks everybody for your answers. Link to comment Share on other sites More sharing options...
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