"A payment is required to schedule final payment"

[DaiLina]

"A payment is required to schedule Final Payment"

 

Is anyone else receiving this message when accessing their account on Carnival?

 

I receive this error whenever I try to make any updates or edits on my account.

 

Examples: When trying to change Twin Beds to King bed or when trying to update special occasion preferences under the guests tab.

 

My account is paid in full, no money owed... Wondering if anyone else is experiencing this??

[cathyz]

No, but then Carnival's website has been known to be pretty flakey.

[ManicHispanic]

No issues here. Using browser FF 23.0.1

[mrsglovesapg]

I will get those messages if I am using Google Chrome but not when I use Internet Explorer? As another poster said their website has been know to be "flaky".

[DaiLina]

I'm using Internet Explorer also....

 

Maybe it's just an isolated incident??

 

My pvp saw the error on my account also but didn't know why it was there or how to resolve it either...

 

I guess I'll try again in couple of days or so...

[crusinpsychRN]

Mine does it all the time. Have to call them each episode even after final payment.

[welldone60]

Are you booked through a TA? If you are and if they booked you with a group, you sometimes have trouble accessing your booking. Happened to us once.

[DaiLina]

Mine does it all the time. Have to call them each episode even after final payment.

 

Oh ok, good to know; thanks.

[DaiLina]

Are you booked through a TA? If you are and if they booked you with a group, you sometimes have trouble accessing your booking. Happened to us once.

 

Booked with a Carnival PVP, but PVP said they weren't sure why it was happening either :confused:

[crusinpsychRN]

When it happened to me and I called the lady just laughed when I said Carnival needs to fix the computer operation. "Oh, they have IT working on it!" Laughing the whole time...Glad she helped me.