Zuiderdam Cabin 5187 on 2/14/14

[dprice70]

We just got home from a Zuiderdam Panama Canal Sunfarer cruise in an AFT cabin 5187. I wanted to let anyone scheduled to sail in this cabin know that there is an unresolved odor in the bathroom. The cabin steward was aware of this but when I went to the pursers desk, they stated they were not aware of the issue.

 

Multiple attempts were made to correct the smell. First it was the sewer line dried out, then there was water under the tub. An offer was made to move us to another cabin but as the ship was full there were only cabins with smaller balconies towards the front of the ship so we declined the offer. The smell did improve slightly but then built back up to the original level. A small OBC was given on the last day by letter from customer service in Seattle.

 

When we left the ship on the 24th the smell was still present. It was not enough to keep you from using the bathroom but was not very pleasant. The odor did not effect the rest of the cabin.

 

Debra

[Krazy Kruizers]

Thank you for telling us about that cabin.

Hope you enjoyed your cruise.

[dprice70]

Thank you. We did enjoy the cruise, our 1st HAL experiance. The bath was a minor glitch for us but could be a big issue for others.

[kazu]

dprice - if you would send in your comments and any cabin pics (cabin #, ship & date of cruise) that you have to pictures@halfacts.com your comments will be there for all to see when they are researching cabins on the halfacts.com website so that others looking will be warned.

[dprice70]

I will send the photos as soon as I get them off DH's camera. We took photos specifically for the website.

[kazu]

I will send the photos as soon as I get them off DH's camera. We took photos specifically for the website.

 

Thank you very much :D Send your comments along at the same time and we will include them on the website. I know many cc'ers will be grateful:D

[kaylasnana]

Super - I just realized that we have this cabin in October. I know that's a long way out but not sure how I'll ever know if it gets fixed.

[matondo]

The smell issue should be addressed but the last time I cruised I brought air freshener. Not a solution but it can make an unpleasant situation less stinky.

[dprice70]

Super - I just realized that we have this cabin in October. I know that's a long way out but not sure how I'll ever know if it gets fixed.

 

They should have it fixed by then but I would inquire closer to the cruise. The cabin itself is very nice, long enough that you can put the chair between the loveseat and the night stand. The balcony has 2 chairs, a small table, a wicker ottoman and 2 chaise loungers.

 

An air freshener would have helped but would have still been noticable.

[GinnyF]

We just got home from a Zuiderdam Panama Canal Sunfarer cruise in an AFT cabin 5187. I wanted to let anyone scheduled to sail in this cabin know that there is an unresolved odor in the bathroom. The cabin steward was aware of this but when I went to the pursers desk, they stated they were not aware of the issue.

 

Multiple attempts were made to correct the smell. First it was the sewer line dried out, then there was water under the tub. An offer was made to move us to another cabin but as the ship was full there were only cabins with smaller balconies towards the front of the ship so we declined the offer. The smell did improve slightly but then built back up to the original level. A small OBC was given on the last day by letter from customer service in Seattle.

 

When we left the ship on the 24th the smell was still present. It was not enough to keep you from using the bathroom but was not very pleasant. The odor did not effect the rest of the cabin.

 

Debra

 

I don't know if this would have been a workable solutions, but I have heard that if you cover the floor drain, sometimes that alleviates the odor. Certainly worth a try.

[dprice70]

The cabin steward had covered the drain with duct tape. As there was much discussion about water under the bath tub causing the odor, I am not sure it would have helped. Good to know for future cruises though.

[elmothecat]

We have booked Zuiderdam cabin 5187 for our cruise in May 2015. This will be after the April refit so hopefully the odor problem will have been resolved!

Does anyone have an update on the odor issue?

[DaveOKC]

We have booked Zuiderdam cabin 5187 for our cruise in May 2015. This will be after the April refit so hopefully the odor problem will have been resolved!

Does anyone have an update on the odor issue?

 

We were a few cabins down - 5190 two weeks ago. No smell issues in our cabin nor none noted in the hallway.

[elmothecat]

Thanks for the reply, DaveOKC!

Posting on a different site specific to cabin 5187 say the same thing......no more odor problems!

It will be interesting to see what changes (cabin furniture, etc.) will be made in the April refit.

[ship2]

Dave,

 

We did not have an odor problem on that trip. The John just quit working 3 or 4 times. There appears to be a vacuum problem associated with aft cabins.

 

Joe

 

 

Sent from my iPad using Forums

[kjw869]

We just got home from a Zuiderdam Panama Canal Sunfarer cruise in an AFT cabin 5187. I wanted to let anyone scheduled to sail in this cabin know that there is an unresolved odor in the bathroom. The cabin steward was aware of this but when I went to the pursers desk, they stated they were not aware of the issue.

 

Multiple attempts were made to correct the smell. First it was the sewer line dried out, then there was water under the tub. An offer was made to move us to another cabin but as the ship was full there were only cabins with smaller balconies towards the front of the ship so we declined the offer. The smell did improve slightly but then built back up to the original level. A small OBC was given on the last day by letter from customer service in Seattle.

 

When we left the ship on the 24th the smell was still present. It was not enough to keep you from using the bathroom but was not very pleasant. The odor did not effect the rest of the cabin.

 

Debra

 

We were on the Zuiderdam in May in PS7045 and noticed a bad odor in the Guest Bathroom. I'm not sure what they did, but it cleared up hours later.