msrieski Posted June 14, 2014 #1 Share Posted June 14, 2014 How often does SS update voyage cabin availability? We've been looking at a few cruises that indicate most cabins available only to find out the ship is sold out and waitlist only. When I spoke with their Customer Service they suggested that perhaps the ship had just sold out -- 5 different cabin levels all selling out simultaneously on the Whisper -- really? The phone reps have no idea about how often the website is updated and they cannot provide any information about the size of the waitlists. Why bother showing prices/waitlists if they aren't kept reasonably updated? Silversea can certainly make it difficult for their clients. Link to comment Share on other sites More sharing options...
5waldos Posted June 14, 2014 #2 Share Posted June 14, 2014 Can't say for sure but after we canceled a particular cabin late one afternoon it was being shown as available by the next morning, perhaps even sooner. Link to comment Share on other sites More sharing options...
msrieski Posted June 14, 2014 Author #3 Share Posted June 14, 2014 We're looking at voyage 4507 from Mombasa to Cape Town on the Whisper. It is completely sold out but if you look on the website, it is still showing 5 different levels of cabins as available (Friday evening, 11:00pmET). Let's see when it is updated. Bear in mind I spoke with them this afternoon, which may speed up the updating. Link to comment Share on other sites More sharing options...
Observer Posted June 14, 2014 #4 Share Posted June 14, 2014 How often does SS update voyage cabin availability? We've been looking at a few cruises that indicate most cabins available only to find out the ship is sold out and waitlist only. When I spoke with their Customer Service they suggested that perhaps the ship had just sold out -- 5 different cabin levels all selling out simultaneously on the Whisper -- really? The phone reps have no idea about how often the website is updated and they cannot provide any information about the size of the waitlists. Why bother showing prices/waitlists if they aren't kept reasonably updated? Silversea can certainly make it difficult for their clients. I have discovered through experience that the website indication of availability may mean that only one or two suites are available in that category (often in very unattractive locations) or that all suites have been booked but that Silversea is confident of cancellations and is taking "GTY" (guarantee) bookings in that category. Link to comment Share on other sites More sharing options...
5waldos Posted June 14, 2014 #5 Share Posted June 14, 2014 There is at least one website out there which shows specific available cabins on Silversea. Look around for a "cruise" website. Can be useful in exploring your options. And it seems to be updated at pretty much the same time as the Silversea website does. Link to comment Share on other sites More sharing options...
Stumblefoot Posted June 14, 2014 #6 Share Posted June 14, 2014 There is at least one website out there which shows specific available cabins on Silversea. Look around for a "cruise" website. Would you mind sharing the link to this "cruise" website? I'd love to look at it. I did a general Google search using a variety of terms with "cruise" to seek cabin availability, but came up with nothing like what I think you're describing in 10 pages of results. Link to comment Share on other sites More sharing options...
dusababy Posted June 14, 2014 #7 Share Posted June 14, 2014 Would you mind sharing the link to this "cruise" website? I'd love to look at it. I did a general Google search using a variety of terms with "cruise" to seek cabin availability, but came up with nothing like what I think you're describing in 10 pages of results.[/quote Add my name to that request ! (*I thought it was just me.....:-) Link to comment Share on other sites More sharing options...
5waldos Posted June 14, 2014 #8 Share Posted June 14, 2014 (edited) email me at jwnepal@aol.com. Can't refer you to website on CC. Edited June 14, 2014 by 5waldos Link to comment Share on other sites More sharing options...
Stumblefoot Posted June 18, 2014 #9 Share Posted June 18, 2014 Hi 5Waldos. Have sent a couple of PM's per your request. Let me know if you have received them. Thx. Link to comment Share on other sites More sharing options...
Stumblefoot Posted June 18, 2014 #10 Share Posted June 18, 2014 5Waldos... My bad. I found your reply. With the Microsoft change between Hotmail and Outlook, I didn't realize my message I sent to you went from Outlook. Sorry for the extra message! And, thanks for the help! Link to comment Share on other sites More sharing options...
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