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Holland America website problems


FrankieSue
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51 minutes ago, dfish said:

Well, I was able to sign in and check on my booked cruises, but if I try to send an email to my PCC or anyone at HAL, I get a message that the email failed because my email address is on the Customer Block list.  

 

Reason: There was an error delivering your message to (removed)
 The server responded with "550" - "550 5.7.1 Service unavailable, Client host  blocked using Customer Block list (AS16012607) [BL2NAM02FT047.eop-nam02.prod.protection.outlook.com]\r\n"

 

Anyone ever have this happen before?   I used another email address and was told I wasn't blocked because they received that email.   I tried to report it on the web site, but it wouldn't go through.   
 

 

Not sure if these links will be helpful to you or not.  If not, perhaps you know someone who can assist.  Good luck.

 

Link 1 - Explanation

 

Link 2 - Fix

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