Anyone have trouble doing the online form?

[Naveron]

I received my booklet with the form to fill in my preferences. I have been trying to do it online but keep getting an error message. Has anyone done this successfully? Or do you fax it?

[CruisinMatt]

I kept getting the error too. You can fax it or call them. My travel agent did it for me.

[lord of the seas]

Naveron,

I have been trying for three days with no luck

But hey,I'm not sailing until August.I think I will open a bottle of wine and slow down a little

[Martita B.]

Another suggestion is to fill out your paper registration form and simply mail it to Tessie Martinez at the Club dept. This is a "guarantee" and once Tessie receives it, all the information is on file. For your Seabourn NEXT voyage.......

MB

[LaPaloma]

I had no problem about two ago--it was a little confusing, because you had to do the guests individually--I think I ordered my room booze twice for each of us. I got an immediate confirmation that the form had been received. A good amount of the info needed, had been held in my computer(not the booze order)--so filling out the form was pretty easy. In the past I have had problems getting the form up--that seems to have been solved.

[LaPaloma]

I had no problem about two ago--it was a little confusing, because you had to do the guests individually--I think I ordered my room booze twice for each of us. I got an immediate confirmation that the form had been received. A good amount of the info needed, had been held in my computer(not the booze order)--so filling out the form was pretty easy. In the past I have had problems getting the form up--that seems to have been solved.

I meant to say two weeks ago--sorry!

[JaneBP]

Terrific! Will be down to drink and enjoy pics of Speculator!

[Bruther]

No problem here, registered a couple of weeks ago and got an immediate confirmation. If you sign-in to Seabourn.com most of the information is prefilled. This must be from previous cruises? Not sure, but the system does work.

[CruisinMatt]

Not sure, but the system does work.

 

For you it did. I was able to see all the pre-filled info as well, made my selections for drinks, beds, checked the agreement and then the error came up at the very end.

 

Last year it worked fine.

[TootyJane]

I just fill it out and fax it from work. I get my fax confirmation and am good to go. HTH

 

Lisa :)

[lord of the seas]

I contacted Seabourn by email and gave them my booking number,they replied saying that they had checked the login and all was working,and when I tried again the system worked.

I think what really happened was that someone plugged the computer in and all was well :D :D

[Naveron]

Thanks everyone. I called them and they gave me my "real" booking number. All went very smoothly after that. No problem using the online form.

[CruisinMatt]

Interesting, I wonder if that was my problem.... hmmmm.

[Daneite]

No Matt, I could not access it either, all Brian's details were there but when I tried to do mine I got the error code, I thought maybe Seabourn wanted Brian but not me??

Kathryn

[Host Dan]

No Matt, I could not access it either, all Brian's details were there but when I tried to do mine I got the error code, I thought maybe Seabourn wanted Brian but not me??

Kathryn

I was getting an error message the other day, but all cleared up now. Used the form for another passenger with no problem today!

 

Host Dan

[bgood]

Seabourn tells me that the most common error is a "time out" that happens after a set time on the form. It's a defense in case somebody's filling it out and the cat knocks over the fish bowl or something...

 

If you have all your information ready, you should be OK--(I'm not saying you weren't prepared, understand...)

 

bgood

[BostonBrahmin]

it has never worked for me.

 

I think that is because I always attempt to do it before I get the booking forms in the mail.

 

DD

[Daneite]

bgood,

It was not a time out error for me, I have seen the little clock that gives you 15 minutes and it has never taken me anywhere near that long to fill out the form.

Kathryn

[Host Dan]

bgood,

It was not a time out error for me, I have seen the little clock that gives you 15 minutes and it has never taken me anywhere near that long to fill out the form.

Kathryn

I have found that if you don't press the "abort" button, it can "lock up" the form, until reset.

 

Host Dan

[Daneite]

I have found that if you don't press the "abort" button, it can "lock up" the form, until reset.

 

Host Dan

 

Yes Dan, I have found that also, it happened to me before and I had to contact Seabourn to reset it, but not this time.:rolleyes: oops sorry!! I meant this one:p ha ha!!!

[juicyjuju]

The Guest Registration form is "currently unavailable." Has anyone been able to get into their booking today?

[bldsld]

Julie, I was able to get in today.