Princess Invoice

[Belle2002]

Just checking to see if anyone else is having issues getting an invoice out of princess I have called 3 times and still cannot get an updated invoice, I know about a month ago they were having IT Issues.

 

Thanks

[TheRabbit]

51 minutes ago, Belle2002 said:

Just checking to see if anyone else is having issues getting an invoice out of princess I have called 3 times and still cannot get an updated invoice, I know about a month ago they were having IT Issues.

 

Thanks

No on invoice, but our flights were inadvertently cancelled last Friday when or TA went in to get costs of the flights for putting our total bill together. 

[Colo Cruiser]

1 hour ago, Belle2002 said:

Just checking to see if anyone else is having issues getting an invoice out of princess I have called 3 times and still cannot get an updated invoice, I know about a month ago they were having IT Issues.

 

Thanks

Did you book direct with Princess?

Have never had an issue requesting one.

What are they telling you?

They always have IT issues.

Never seen them refuse/fail to give an invoice.🤔

Check the invoice listed in your booking if you booked direct.

[voljeep]

is it correct in your personalizer ?

[Belle2002]

Yes booked directly with Princess and all they say is it's going through I even gave them another e-mail address to send it to and nothing, the personalizer is not correct since I made some changes last week to the Best deal ever when I was on the Sky.

 

Thanks

[dog]

If you booked with a TA it is not. Booked with Princess go to payments in your personalizer and your travel summary to see what it says