NCL just cancelled

[Merion_Mom]

https://www.cruiseindustrynews.com/cruise-news/22600-nclh-suspends-operations-for-norwegian-oceania-and-regent-brands.html

[Merion_Mom]

Norwegian Cruise Line Holdings on Friday announced a voluntary suspension of all cruise voyages embarking between March 13 and April 11, 2020 for its three cruise brands.

The temporary suspension is aimed at contributing to efforts around the globe to contain the spread of the COVID-19 coronavirus, the company said.

“The safety, security and well-being of our guests and crew is our highest priority. With the COVID-19 coronavirus impacting communities around the globe, we have enacted a voluntary temporary suspension of cruise voyages across our brands effective immediately,” said Frank Del Rio, president and chief executive officer of Norwegian Cruise Line Holdings Ltd. “We understand the inconvenience that this disruption may cause our guests and travel partners during these quickly evolving and challenging times, and we appreciate their understanding as we partner with local, state, federal and global agencies to combat the spread of COVID-19.”

Guests on voyages that are underway will conclude and guests will be disembarked as soon as possible and assisted with travel arrangements.

Guests who are currently booked on voyages with embarkation dates from March 13 to April 11, 2020 on Norwegian Cruise Line, Oceania Cruises or Regent Seven Seas Cruises are asked to contact their travel agent or the cruise line for more information.

All guests on impacted voyages will receive a 125 percent refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2022. For guests who wish to not avail themselves of the 125 percent future cruise credit, a 100 percent refund of the fare paid will be reimbursed to the original form of payment within 90 days of guests’ request. Travel partner commissions on canceled cruises will be protected as per normal policy.

[kdziewik]

Royal and Carnival will shortly follow. No one wants to be the last man standing.

[PompeySailor]

“a 100 percent refund of the fare paid will be reimbursed to the original form of payment within 90 days of guests’ request.”
 

That’s the right way to treat your customers, if only the other lines would do the same 

NCL stepped up to the plate on this one ✅

[not-enough-cruising]

7 minutes ago, kdziewik said:

Royal and Carnival will shortly follow. No one wants to be the last man standing.

Don’t hold your breath 

[TexasRon]

They are now reporting a 30 day suspension by Royal Caribbean (CNBC)

 

 

 

CNBC Now

 

@CNBCnow

·

9m

 

BREAKING: Royal Caribbean Cruises says that it is suspending cruising in the U.S. for 30 days.

Edited March 13, 2020 by TexasRon

[jpolm]

about time, I cannot imagine continuing to do business at half capacity how they will continue to stay afloat.no pun intended :) 

but seriously i know they are hurting if they cancel but to run operations with ships half full i think it makes more sense to cancel right now and not have lawsuits/ claims etc. there's more to the picture long termand most people will need a vacation after this and want to rescheduled. 

[PompeySailor]

MSC has cancelled all sailings out of Miami

 

https://www.msccruisesusa.com/en-us/Cancelled-Cruises-Miami.aspx

 

MSC follows NCL and will offer refund at 100% of purchase price.

lets see if Royal acts in same manner.

 

 

Edited March 13, 2020 by PompeySailor

[xpcdoojk]

Leadership is dead, now it is all chicken little the sky is falling.