NEWS RELEASE ON FULL EXTENSION OF CRUISE WITH COFIDENCE

[villager70]

Royal Caribbean announced a massive enhancement and extension to its Cruise with Confidence program, which allows guests to cancel their cruises up to 48 hours before sailing.

https://www.*****.com/sites/default/files/fb/cwc-1.jpg

The "enhanced & extended Cruise with Confidence policy" was announced on Wednesday , where guests can cancel up to 48-hours prior to sailing in exchange for a 100% Future Cruise Credit on sailings through April 2022 for bookings made on-or-before August 1, 2020.

In addition, Royal Caribbean announced "Lift & Shift", where guests can move their existing booking to next year, protecting their original price and promotion. 

Lift & Shift is available by selecting a future sailing on the same itinerary type, sailing length, stateroom category, and within the same 4-week period of their original cruise date same-time-next-year.  It is not required that your client rebook on the same ship or ship class.

Guests are eligible to rebook under the Lift & Shift guidelines between now and August 1, 2020. After this point, Lift & Shift expires and is no longer eligible.

All pre-cruise purchases will be removed during the re-accommodation process and can be added to the future reservation, as desired, at prevailing rates. 

You can opt to Lift & Shift only one time.

https://www.*****.com/sites/default/files/styles/500px/public/blog-images/RCI_AN_Aerials_Dec2015-016.jpg?itok=rlmQTspl

Guests who take advantage of the Cruise with Confidence program can get a 100% Future Cruise Credit if they decide they would like to cancel their cruise vacation due to the current global situation.

Non-Refundable Deposit bookings are eligible for Cruise with Confidence and follow the same guidelines.

https://www.*****.com/sites/default/files/styles/500px/public/blog-images/RCI_PDC_062019_CC_AHendel_Ships_Drone_0206_RET_CMYK.jpg?itok=xnJ4LFq7

If you purchased a hotel or transfer, here is how it works:

• When electing for a Future Cruise Credit
  • If you purchased hotel accommodations or transfers with Royal Caribbean, all charges will be automatically refunded.
  • If you booked outside of Royal Caribbean, you will need to contact the company you booked through directly.
• When opting to Lift & Shift
  • If you purchased hotel accommodations or transfers with Royal Caribbean, these will be removed during the re-accommodation process, but can be re-added, if desired, once confirmed on the future ship/sailing of choice at prevailing rates. 
  • If you booked outside of Royal Caribbean, you will need to contact the company you booked through directly.

Lift & Shift blackout dates:

• Christmas, New Year’s, and Chinese New Year’s cruises are ineligible, unless you are currently confirmed on one of these sailings and wishes to take advantage of Lift & Shift to move to the same sailing next year (assuming all other qualifying criteria is met). 

Will you be more willing to book a cruise because of this enhanced policy? What do you think of the Lift & Shift offer? Share your thoughts in the comments!

Comments

 

Edited May 6, 2020 by villager70

[Plum Happy]

This was hard to read, you might want to edit and take out the links, js.

[Tree_skier]

There's already an extensive thread with lots of questions asked and answered by a great travel agent.

[Ourusualbeach]

 

[bluebeard39]

2 hours ago, villager70 said:

Royal Caribbean announced a massive enhancement and extension to its Cruise with Confidence program, which allows guests to cancel their cruises up to 48 hours before sailing.

https://www.*****.com/sites/default/files/fb/cwc-1.jpg

The "enhanced & extended Cruise with Confidence policy" was announced on Wednesday , where guests can cancel up to 48-hours prior to sailing in exchange for a 100% Future Cruise Credit on sailings through April 2022 for bookings made on-or-before August 1, 2020.

In addition, Royal Caribbean announced "Lift & Shift", where guests can move their existing booking to next year, protecting their original price and promotion. 

Lift & Shift is available by selecting a future sailing on the same itinerary type, sailing length, stateroom category, and within the same 4-week period of their original cruise date same-time-next-year.  It is not required that your client rebook on the same ship or ship class.

Guests are eligible to rebook under the Lift & Shift guidelines between now and August 1, 2020. After this point, Lift & Shift expires and is no longer eligible.

All pre-cruise purchases will be removed during the re-accommodation process and can be added to the future reservation, as desired, at prevailing rates. 

You can opt to Lift & Shift only one time.

https://www.*****.com/sites/default/files/styles/500px/public/blog-images/RCI_AN_Aerials_Dec2015-016.jpg?itok=rlmQTspl

Guests who take advantage of the Cruise with Confidence program can get a 100% Future Cruise Credit if they decide they would like to cancel their cruise vacation due to the current global situation.

Non-Refundable Deposit bookings are eligible for Cruise with Confidence and follow the same guidelines.

https://www.*****.com/sites/default/files/styles/500px/public/blog-images/RCI_PDC_062019_CC_AHendel_Ships_Drone_0206_RET_CMYK.jpg?itok=xnJ4LFq7

If you purchased a hotel or transfer, here is how it works:

• When electing for a Future Cruise Credit
  • If you purchased hotel accommodations or transfers with Royal Caribbean, all charges will be automatically refunded.
  • If you booked outside of Royal Caribbean, you will need to contact the company you booked through directly.
• When opting to Lift & Shift
  • If you purchased hotel accommodations or transfers with Royal Caribbean, these will be removed during the re-accommodation process, but can be re-added, if desired, once confirmed on the future ship/sailing of choice at prevailing rates. 
  • If you booked outside of Royal Caribbean, you will need to contact the company you booked through directly.

Lift & Shift blackout dates:

• Christmas, New Year’s, and Chinese New Year’s cruises are ineligible, unless you are currently confirmed on one of these sailings and wishes to take advantage of Lift & Shift to move to the same sailing next year (assuming all other qualifying criteria is met). 

Will you be more willing to book a cruise because of this enhanced policy? What do you think of the Lift & Shift offer? Share your thoughts in the comments!

Comments

 

This is fantastic.  I hope this is for real as I have a new cruise for the same time period next year.

Thanks