FCC amount incorrect??

[2nsmom]

I just received an email with our FCC amount and it is incorrect...If my booking rate was $2753 (not including taxes, port charges, or gratuities and after all discounts), shouldn't my FCC be $3441.25?  My certificate is for $2163.  Has anyone had this happen to them?  How did you get it fixed?  Thanks!

[firefly333]

Was someone else in your cabin? Is it possible someone else got a 60% off rate? Seems to be the case on my roll call when they called, part of the fcc went to someone else. 

 

Call and find out.

[2nsmom]

nope...just my husband and 2 kids...haven't gotten an email about the kids fare's yet...

 

[MrsKC08]

Sounds like something I'd call them about. 

[Ourusualbeach]

6 minutes ago, 2nsmom said:

nope...just my husband and 2 kids...haven't gotten an email about the kids fare's yet...

 

Call, sounds like they have divided it among all the guests