Negative balance for upcoming September cruise

[ryano]

Long story short, my Alaskan cruise was cancelled this year and we rescheduled for next September.  With the FCC applied and the money from our Air2Sea flights FINALLY moved over to the new booking, the new guest invoice shows a negative balance of around 60.00.    Does anyone know if that will be a OBC or will it be refunded to form of original payment?    My TA is out of pocket today and RC wont tell me anything.  Just curious is all.  

[firefly333]

If you applied a fcc, they will issue a new fcc for the balance which can be used on another cruise.

 

Sorry neither a refund or obc. 

[stevea36]

There is a bug in RCI's reservation system that will sometimes show a negative balance instead of zero.   It is usually related to the TA's commission.    Just ignore it.