Are taxes and fees refunded…?

[May B]

… by RSSC, if a guest cancels prior to the sail date?

[rallydave]

20 minutes ago, May B said:

… by RSSC, if a guest cancels prior to the sail date?

A lot depends on when you cancel.  There is always the admirative fee that is not refunded but, can be used on a future cruise.  Then the schedule of penalties comes into play which are percentages up to 100% depending on when you cancel.  That said, am only speaking of US bookings.  For instance for UK there is a I believe 20% that is always lost no matter when canceling.  Suggest you read the Regent cancellation policy for specifics.

 

Don't believe so since they are not separately listed on your invoice.  No different than other items like air, excursions, etc. which are also not refunded when you are in the penalty period.   Most other cruise lines do refund the taxes and fees as these items are separately listed on your invoice.

[May B]

Thank you, rallydave.

 

I did mean within the final, 100% penalty period. I appreciate your thorough response.

[boblerm]

On 4/29/2022 at 9:41 AM, May B said:

… by RSSC, if a guest cancels prior to the sail date?

Hi May B!

 

I just had this exact scenario, as I had to cancel a cruise for next month.  My TA informed me that I will be receiving a credit on my card for the amount of the taxes, fees and port charges.  Fortunately, I have insurance to cover the rest.

[May B]

5 hours ago, boblerm said:

Hi May B!

 

I just had this exact scenario, as I had to cancel a cruise for next month.  My TA informed me that I will be receiving a credit on my card for the amount of the taxes, fees and port charges.  Fortunately, I have insurance to cover the rest.

Thx, boblerm. Here’s hoping you get to reschedule, soon!