Cancelling cruise two hours after deposit?

[Citymom92]

We've had a terrible year (father in law died in February, mother in law died last night) and I impulsively started to book a cruise for July and paid the $500 deposit just an hour ago. Now I realize the dates won't work, but it looks like since I within the 90 day window, I have a cancellation penalty. Any ideas if I can cancel wihtin a 24hour window?

[DCPIV]

You may as well call right now and ask.  

 

I'm sorry to hear you've had such a difficult time, and I hope things work out.  We'll send good vibes your way.

[Citymom92]

Well the good vibes helped, and they cancelled the cruise and are refunding the deposit! After being on hold for a long time, the reservationist said that since I was cancelling within 24 hours I would get a full refund, with no penalty. Whew! 

[DCPIV]

I'm very glad to hear that!

[TeeRick]

 This is actually more common than what you might think at first.

[TeaBag]

Sorry for your difficulties.  I think if the cruise company hadn't refunded your money, you could have gone through the credit card company.  I think you can refute any charge on your credit card within 24 hours.  Glad they treated you well.

[Jim_Iain]

Give them a call. I recently screwed up on reservation -  Mine wasn't within final payment but was a non-refundable.   I found a nice agent and she waived the penalty. 

[Citymom92]

Just double-checked that the cancellation went through, and sure enough, it did. I'm still going to wait and see if our dates open up for July. I really feel like we need to get away, like everyone these days, I know. Thanks for everyone's responses, I appreciated the support when I was kind of freaking out.