How far out before I can schedule a mani/pedi appointment?

[yvrbos]

I will be sailing on the Equinox on November 12th. I would like to get my nails done onboard. When can I book it? Before I sail?

[CHEZMARYLOU]

We are sailing December 31 and booked our appointments about 3 or 4 weeks ago.

[yvrbos]

Are you booking it through the app? Or did you call?

[CHEZMARYLOU]

Booked on line under the Spa offerings.

[goofysmom99]

2 hours ago, CHEZMARYLOU said:

Booked on line under the Spa offerings.

I've never prebooked before and don't see anywhere to apply a captain's club discount online.  So do you get a refund for it after you're aboard? 

 

Edit:  Can it be applied if I call instead?

Edited August 18, 2022 by goofysmom99

[ICANTWAITTOCRUISE]

I don’t see spa offerings in my app, only online. Does anyone else? Thanks!

[CHEZMARYLOU]

I can't book anything through the app.  I booked 4 spa appointments on line for our cruise. When you get to the check out page you get the option to use Celebrity issued OBC or a credit card.  It's easy to miss.  I did for the mani/pedis and my CC was charged.  When I booked the next 2 appointments I took my time and used OBC.  The appointments show in my on line calendar but not in the app.

[ICANTWAITTOCRUISE]

31 minutes ago, CHEZMARYLOU said:

I can't book anything through the app.  I booked 4 spa appointments on line for our cruise. When you get to the check out page you get the option to use Celebrity issued OBC or a credit card.  It's easy to miss.  I did for the mani/pedis and my CC was charged.  When I booked the next 2 appointments I took my time and used OBC.  The appointments show in my on line calendar but not in the app.

Thank you! Now I know  it’s not just me;)!

[DCPIV]

12 hours ago, goofysmom99 said:

I've never prebooked before and don't see anywhere to apply a captain's club discount online.  So do you get a refund for it after you're aboard? 

 

Edit:  Can it be applied if I call instead?

 

I was just about to post a new thread asking about that.  The discount used to be applied right in the cruise planner, but that no longer appears to be the case.  It makes little difference to be whether we get a refund once on board or if we need to call to get the discount, but I want to make sure one of the two will happen.

 

Stay tuned.

[goofysmom99]

3 hours ago, DCPIV said:

 

I was just about to post a new thread asking about that.  The discount used to be applied right in the cruise planner, but that no longer appears to be the case.  It makes little difference to be whether we get a refund once on board or if we need to call to get the discount, but I want to make sure one of the two will happen.

 

Stay tuned.

Are you going to call?  The concierge?

[DCPIV]

1 minute ago, goofysmom99 said:

Are you going to call?  The concierge?

 

I started a thread to ask the question, and I have a couple of answers.  It does sound like you need to talk to someone (Guest Services, Spa, etc.) to get the discount refunded, but it does happen.  Refunds come as OBC when on board, but I wonder if it can just be refunded to the credit card if brought up before boarding (if a credit card was used, of course). 

 

Yes, I'll likely call a shoreside concierge about it and see if that works.  I'd prefer to have it settled before boarding.

[neverlaysup]

We normally go to a place next to the Embassy Suites the morning our cruise departs, great service and it will save some time and money while on the cruise.

[yvrbos]

I was able to book online. Just couldn’t do it on the app. Thanks everyone.