Held booking but can't pay deposit

[Bollycats]

I held a cruise and am now trying to make a deposit. The payment page only gives me an option to pay in full. How do I do just a deposit and how do I know how much the deposit is?

[Lady Arwen]

Is your sailing before or after final payment?

[PacnGoNow]

Not sure how far out you are?  If you are even further out, may be a website issue.  A PCL agent or chat may be able to help?

 

 

Sailings 25 days or more (including Full World Cruise & World Cruise Segments)
Final Payment is due 120 days prior to departure
 

Sailings 6 to 24 days (including World Cruise Segments)
Final Payment is due 90 days prior to departure

 

Also, others have posted website issues today.
 

Edited January 18, 2023 by PacnGoNow

[Guest ldtr]

3 hours ago, Bollycats said:

I held a cruise and am now trying to make a deposit. The payment page only gives me an option to pay in full. How do I do just a deposit and how do I know how much the deposit is?

call and make the payment through customer service

[Bollycats]

I called and they called me back. He put me on hold several times before telling me what the deposit was. I was able to wipe out the amount in the full payment box and just put the $200 he told me and it went through.

 

[Rick&Jeannie]

3 hours ago, Lady Arwen said:

Is your sailing before or after final payment?

😄

Edited January 19, 2023 by Rick&Jeannie

[Lady Arwen]

10 hours ago, Rick&Jeannie said:

😄

lol I just realized how silly that sounds.  Talk about a senior brain fart!   Thanks for your giggle and not a criticism.