Boarding groups

[pmjnh]

I dont know if anyone has the answer to this but I am just curious.  
When it comes to assigning boarding times, is there a method they go by to determines who is in what boarding group? ....aside from priority grouping.

 

 

 

 

[Ipeeinthepools]

23 minutes ago, pmjnh said:

I dont know if anyone has the answer to this but I am just curious.  
When it comes to assigning boarding times, is there a method they go by to determines who is in what boarding group? ....aside from priority grouping.

 

 

 

 

 

I wish I could see some logic.  I know that another cruise line you pick your own time to board on a first come basis.  My boarding pass lists Priority Boarding, so I'm assuming that I can board anytime after boarding starts.

[Catlover54]

Good question!

I have a Pinnacle Suite booked for my cruise, which is supposed to be Priority Boarding at a minimum.  My boarding pass does not say "Priority Boarding", it just has a black "S" next to which it then says "Pinnacle/Neptune Suite." My assigned boarding group is "Group E".

 

I don't have a problem with the specific assigned time, but I thought Pinnacle Suite was supposed to have first priority for boarding, and I would be in Group A so as not to get stuck in a big line (sailing out of FLL). I  have no idea how they assigned me "Group E" (unless Group E is the first group).  I only have a couple prior HAL cruises (last in 2019) so don't have prior status and am still learning and am looking forward to a new experience with HAL regardless of when I board, but it would be nice to understand the process.

 

It says "Pinnacle" in yellow on my luggage tags.

[frankc98376]

For Pinncle you should be met in the terminal  and walked on board and to your Suite at the start of boarding.

[Torquer]

@Catlover54Yes just show up whenever you want to.  You will be the first one to board as soon as the ship is available for boarding, with a personal escort.  I have no idea why HAL would assign you to such a late boarding group when you are staying in the Pinnacle Suite.  As soon as a HAL employee sees you are a PS guest you will be taken care of.  Note this might be after security and therefore you might not get priority through security.

[Dutchman48]

11 hours ago, Catlover54 said:

Good question!

I have a Pinnacle Suite booked for my cruise, which is supposed to be Priority Boarding at a minimum.  My boarding pass does not say "Priority Boarding", it just has a black "S" next to which it then says "Pinnacle/Neptune Suite." My assigned boarding group is "Group E".

 

I don't have a problem with the specific assigned time, but I thought Pinnacle Suite was supposed to have first priority for boarding, and I would be in Group A so as not to get stuck in a big line (sailing out of FLL). I  have no idea how they assigned me "Group E" (unless Group E is the first group).  I only have a couple prior HAL cruises (last in 2019) so don't have prior status and am still learning and am looking forward to a new experience with HAL regardless of when I board, but it would be nice to understand the process.

 

It says "Pinnacle" in yellow on my luggage tags.

When you show up at the terminal you will see a special line for Pinnacle and Neptune suites. 

As there are only 1 or 2 Pinnacle Suites per ship I would be surprised if you were not escorted through the process and on the ship.