Rare KKB Posted March 14, 2023 #1 Share Posted March 14, 2023 (edited) I canceled a cruise after final payment & the CNS that I used was not reimbursed. (even tho we were at 25% penalty window) If I cancel BEFORE final payment will I lose my CNS also? Or will they be returned to my account? ( I have read the terms & it appears so, but I am confused after my last experience) Edited March 14, 2023 by KKB Link to comment Share on other sites More sharing options...
julig22 Posted March 14, 2023 #2 Share Posted March 14, 2023 Certificates are returned to your account as long as they haven't expired. 1 Link to comment Share on other sites More sharing options...
LloydJr Posted March 14, 2023 #3 Share Posted March 14, 2023 (edited) 7 hours ago, julig22 said: Certificates are returned to your account as long as they haven't expired. That's what I would expect prior to final payment. After, I wouldn't expect that. Edited March 14, 2023 by LloydJr Link to comment Share on other sites More sharing options...
MeHeartCruising Posted March 14, 2023 #4 Share Posted March 14, 2023 (edited) I’ve had them returned to my account a couple times when I cancelled before final payment. It took a few days, but then eventually reappeared with the same expiration dates they had before I used them. Edited March 14, 2023 by MeHeartCruising 1 Link to comment Share on other sites More sharing options...
coscab Posted March 15, 2023 #5 Share Posted March 15, 2023 Where are the terms, I bought 2 on board a week ago and want to cancel them, is there a return policy? Link to comment Share on other sites More sharing options...
MeHeartCruising Posted March 15, 2023 #6 Share Posted March 15, 2023 52 minutes ago, coscab said: Where are the terms, I bought 2 on board a week ago and want to cancel them, is there a return policy? Google told me https://www.ncl.com/cruisenext See very bottom of page for a link to the terms and conditions. Link to comment Share on other sites More sharing options...
coscab Posted March 15, 2023 #7 Share Posted March 15, 2023 Thank you, just what I needed. Link to comment Share on other sites More sharing options...
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