Viva Specialty Dining Reservations

[itisme1760]

Cruising on the new Viva this October and called in last month to the Suite hotline to reserve a few specialty dining reservations because it said "Reservations are not offered" on the website.

 

Although I received confirmation for the 4 dining reservations I booked, I can't actually view them online, nor can I see it in the Print Booked Summary, so I am actually not sure if I was added to the reservations or not.  The specialty dining shows up as a blank line on the day its booked, while the one I was able to book online (MDR) shows up as a full line (see below for screenshots). Has anyone seen this or experienced this before?  Also, I thought I can book shows and entertainment by now since I am just under 100 days left to sail, but I am unable to do so online.

 

Cagney's steakhouse reservation shows a blank line (although something is there)

 

Hudsons' MDR shows a full line with details

 

[marsh0925]

My specialty dining reservations (that I called for) show up the same way. It just shows I have something booked that day, but doesn’t say what it is. I did get a confirmation e-mail that lists the restaurants and days/times. 

[sjacobs11]

We are on her on 9/4 and have the same issue in viewing dining online (other than MDR and Los Lobos). Received an email with all of the restaurants we requested and times, so feel confident that it's in their system, just not viewable online. Will bring a print-out onboard to show them, should there be any issues.

[itisme1760]

The dining reservations are now showing on the website now!

[sjacobs11]

On 7/25/2023 at 12:07 PM, itisme1760 said:

The dining reservations are now showing on the website now!

Everything but Onda shows up for me now.

[R4zb3rry]

Just used the chat function in app/website to book all mine as only some were allowing reservations 

[www3traveler]

Remember this is a brand new ship that has not sailed yet, maybe not everyting is up and running properly either staff of function wise.

[BirdTravels]

There is no reason for things not to work properly. I made all of my specialty dining reservation for the V!va. 

[Pitzel]

On 7/4/2023 at 11:36 AM, itisme1760 said:

Also, I thought I can book shows and entertainment by now since I am just under 100 days left to sail, but I am unable to do so online.

Reservations for entertainment should open up at 26 days before for suites and 21 days before for everyone else.