"The Grande" beverage charges

[GlasgowCruiser01]

Just debarked from Harmony and checking my final statement, I have multiple beverage charges for a place called "The Grande". I have absolutely no idea what these are. I don't drink, I would never buy anything from the bars onboard so I don't know what these are. I understand that part of the dining room is called The Grande, again I never visited there either.

 

Anyone know what these are?

[Another_Critic]

Too late now, but this is why you should check your account on a daily basis (via TV or app).

 

Email royalguestrelations@rccl.com to inquire about the charges.

[Anton]

11 minutes ago, GlasgowCruiser01 said:

Just debarked from Harmony and checking my final statement, I have multiple beverage charges for a place called "The Grande". I have absolutely no idea what these are. I don't drink, I would never buy anything from the bars onboard so I don't know what these are. I understand that part of the dining room is called The Grande, again I never visited there either.

 

Anyone know what these are?

The Grande is one of the main dining room decks as a vestige from the dynamic dining scheme.  It would appear you were charged for drinks there.

Edited September 2, 2023 by Anton

[firefly333]

1 minute ago, Another_Critic said:

Too late now, but this is why you should check your account on a daily basis (via TV or app).

 

Email royalguestrelations@rccl.com to inquire about the charges.

I check every day. I just like to make double sure. 

[Another_Critic]

Did you get fresh squeezed OJ, specialty coffee, or soda?

 

Edited September 2, 2023 by Another_Critic

[GlasgowCruiser01]

2 minutes ago, Another_Critic said:

Did you get fresh squeezed OJ, specialty coffee, or soda?

 

Never, only had water on the ship.

[Another_Critic]

Just now, GlasgowCruiser01 said:

Never, only had water on the ship.

Tap water or bottled water?

[Another_Critic]

Curious what were the charges amounts?  Would help to figure out what might have been charged.

[taglovestocruise]

3 hours ago, GlasgowCruiser01 said:

Just debarked from Harmony and checking my final statement, I have multiple beverage charges for a place called "The Grande". I have absolutely no idea what these are. I don't drink, I would never buy anything from the bars onboard so I don't know what these are. I understand that part of the dining room is called The Grande, again I never visited there either.

 

Anyone know what these are?

All of deck four dining is in the Grande. They may use the same name for all dining charges in any of the main dining rooms. They charge for bottles of water and specialty after dinner coffee.  The charges should  shown up each day on the cabin TV screen. If they showed up on the last night they may be in error. If you have a billing dispute contact Royals Post Cruise Assistance email or phone number number. 

                  royalguestrelations@rccl.com or call or text 1-800-256-6649.