NCL Spirit!

[linbobky]

We just got off a 16 day Alaska and Hawaii cruise on the Spirit. Great cruise but one turn off. 

The ship is a beautiful ship. The crew and staff are one of the best we have had in over 35 cruises. BUT, I will never book a shore excursion on ncl again.

we wanted to go to the dog sled excursion but my wife could not do the swinging bridge part of it so we went down to talk to one of their agents and he fix

us up  with a helicopter and dog sleding tour. It cost us $510 bucks. The morning of the excursion it was really foggy. We went down to  see if the excurson

was still on. Well we was told that we didn't have the helicopter part. But we could not get a refund because we had signed the ticket. we evan went to the  

general manager of the ship and he said since we signed, it was legal and we could not get a refund. In all we paid 510 bucks to pet some dogs. That part

was nice but not for 510 bucks. So we will book our excursions off of the ship for now on.

Alaska and Hawaii was really nice.

 

 

 

 

[BirdTravels]

Sounds like your beef is not with NCL, but with the tour provider. The tour provider could not operate the helicopters because of fog/low ceiling - that is pretty common in Alaska. The tour provider offered you an alternate tour, you signed the ticket accepting the alternate tour (that's totally on you), and you are not happy with the alternate tour.

 

If you accepted the alternate tour (which is shown by your signature on the ticket), that's what you get. 

[linbobky]

19 minutes ago, BirdTravels said:

Sounds like your beef is not with NCL, but with the tour provider. The tour provider could not operate the helicopters because of fog/low ceiling - that is pretty common in Alaska. The tour provider offered you an alternate tour, you signed the ticket accepting the alternate tour (that's totally on you), and you are not happy with the alternate tour.

 

If you accepted the alternate tour (which is shown by your signature on the ticket), that's what you get. 

They didn't give what was told. the could have offer a parcell refund. I really think you would pay 500 bucks to play with the dogs!

[linbobky]

2 minutes ago, linbobky said:

I meant to say not even you would pay 500 bucks to pet the dogs. And we signed for the ariginal tour, not the left overs.

 

[bluesea777]

Which port was that????

 

 

[IAcruising]

 

 

So, all in all, the Spirit was an awesome ship, right?

[linbobky]

12 hours ago, IAcruising said:

 

 

So, all in all, the Spirit was an awesome ship, right?

Yes it was. The food was so so in the dinning rooms. The music around the ship was ok but not the

best. Over all the trip was wonderful. The 5 sea days was boring to us because we don't do trivia.

 

[linbobky]

15 hours ago, bluesea777 said:

Which port was that????

 

 

Alaska.

[bluesea777]

4 minutes ago, linbobky said:

Alaska.

Yes, but which port in AK that you ran into issues with the tour you mentioned in the first post.

 

 

[IAcruising]

9 hours ago, linbobky said:

Yes it was. The 5 sea days was boring to us because we don't do trivia.

 

 

So, the Spirit was a great ship, but you chose the wrong itinerary for your preference. Live and Learn.

 

[SSFun]

The Spirit is one of our favorite ships! The ship is small but that’s one of the things we love about her. The crew (as OP said) was hands down the best we’ve ever had! Loved our time on this ship and would love to cruise on her again!

[IAcruising]

12 hours ago, bluesea777 said:

Yes, but which port in AK that you ran into issues with the tour you mentioned in the first post.

 

 

 

I think we're attacking windmills with this one.

 

[zqvol]

14 hours ago, linbobky said:

Alaska.

Which port?