Can't log into HAL

[The-Inside-Cabin]

I think I found the culprit - I went into settings and disabled Java script - guess what

 

the HAL website won't work - I get the main screen - but then the spinning wheels

 

I turn Java back on - and presto - all good

Edge: Enable or Disable JavaScript - Technipages

 

Edited December 31, 2023 by The-Inside-Cabin

[The-Inside-Cabin]

31 minutes ago, Mary229 said:

It is likely a browser setting instead of the blocker.  Browsers have fairly sophisticated settings now and if they are set high it can cause grief. 

I think you are correct - Javascript is the number one suspect

[Shmoo here]

22 minutes ago, The-Inside-Cabin said:

I think I found the culprit - I went into settings and disabled Java script - guess what

 

the HAL website won't work - I get the main screen - but then the spinning wheels

 

I turn Java back on - and presto - all good

Edge: Enable or Disable JavaScript - Technipages

 

 

2 minutes ago, The-Inside-Cabin said:

I think you are correct - JavaScript is the number one suspect

Went to my settings and JavaScript option says "Sites can use JavaScript"

[The-Inside-Cabin]

Just now, Shmoo here said:

 

Went to my settings and JavaScript option says "Sites can use JavaScript"

what browser are you using - what is make of your laptop?

 

[Shmoo here]

1 minute ago, The-Inside-Cabin said:

what browser are you using - what is make of your laptop?

 

Not sure what "browser" is - I have  Dell Inspiron computer.  I'm on Google/Chrome.

[The-Inside-Cabin]

9 minutes ago, Shmoo here said:

Not sure what "browser" is - I have  Dell Inspiron computer.  I'm on Google/Chrome.

Chrome is your browser - try this 

 

Go to settings

 

Then reset settings

 

Then press Reset Settings

 

 

Then restart your computer

 

If that doesn't work - download Microsoft edge and try that browser

 

https://www.microsoft.com/en-us/edge/download?form=MA13FJ

 

 

 

 

 

Edited December 31, 2023 by The-Inside-Cabin

[Shmoo here]

9 minutes ago, The-Inside-Cabin said:

Chrome is your browser - try this 

 

Go to settings

 

Then reset settings

 

Then press Reset Settings

 

 

Then restart your computer

 

If that doesn't work - download Microsoft edge and try that browser

 

https://www.microsoft.com/en-us/edge/download?form=MA13FJ

 

 

 

 

 

I appreciate the help you're offering.  Up to this point I've not had to actually change anything that you've suggested.  I'll talk to my husband about this latest suggestion when he returns.  

 

BTW, I also have Edge on my computer, but I'm really comfortable with Google so that's what I use.

 

 

[The-Inside-Cabin]

5 minutes ago, Shmoo here said:

I appreciate the help you're offering.  Up to this point I've not had to actually change anything that you've suggested.  I'll talk to my husband about this latest suggestion when he returns.  

 

BTW, I also have Edge on my computer, but I'm really comfortable with Google so that's what I use.

 

 

sometimes google doesn't work - but good luck

Edited December 31, 2023 by The-Inside-Cabin

[Shmoo here]

8 minutes ago, The-Inside-Cabin said:

sometimes google doesn't work - but good luck

Actually I said Google, but I meant Chrome. 😕