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How to go about getting a price adjustment??????


Fooblade

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I booked my July cruise in April through Cruisevaluecenter.com. The price p/p then was over $1300 for an 8A and now it is on the site for under $1000 p/p.

 

I called them and they said prices change every day and they would have to get back to me. Has anyone dealth with them and should I call Carnival direct or just keep on CVC to credit me or at least give an upgrade???

 

 

 

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A minute from now still isnt soon enough!!!!!

 

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Carnival won't deal with you because you are going through a TA. You will therefore have to wait for them or call them back yourself. Because you should be in penalty period they should be calling Carnival to either get you an upgrade or onboard credit. Ultimately it is Carnival's descretion which to offer if they do (I think they offer it most times). I would tell your agent which you prefer. Personally we prefer the onboard credit as that in essence is money in our pocket. It goes on your sail and sign account. Your tips are posted there too so you usually are not in any danger of not spending enough!

 

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Thanks for the advice dickinson.

 

From what she told me on the phone during the initial call, it sounded like they arent gonna do anything for me. If they do tell me there is nothing they can do, then should I tell them Id like to cancel and then rebook at the lower prices?? The difference is like $1200 total and I think cancellation fees are far less than that.

 

 

 

countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;07;24;16;00;00&timezone=GMT-0500Carnival Miracle

 

A minute from now still isnt soon enough!!!!!

 

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Some agents do not give the reduction but since you are a little more then the 70 days out please cancel and rebook if its with the same agency-- watch thos cancellation fees the agency may charge. Also, look around and you may find the same price elsewhere so when the price does comes down the new agency will give you the refund. I wouldnt book using the same agency- what happens if the price drops further?? Good luck.

 

PS-- do not wait too much longer as you are at 80 days. After 70 days you will lose your deposit which is a lot more then 50 bucks pp.

 

Going NOWHERE

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Serene56-

 

Actually Im only 38 days away from the cruise. Where can I find out about the "80 day away" info?

 

 

 

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A minute from now still isnt soon enough!!!!!

 

[This message was edited by Fooblade on 06-16-04 at 11:06 AM.]

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That information is on the Carnival website.

Contract terms

 

Go to Item #8. Right now you would lose your deposit amount.

 

Hope this helps

 

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Actually, Carnival ALWAYS offers to lower the price with the TA. TA's don't always want to do that because it lowers their commission. What Carnival will do then if offer shipboard credit--that way the TA keeps their commission & the passenger is happy. Since you booked thru a TA, Carnival legally can't deal with you directly. However, get nasty with the TA & tell them you want shipboard credit at a minimum. Don't fall for the "it's Carnival's fault" routine--that's a lazy/incompetent TA's excuse when they screw up (or don't want to possibly cut their commission).

 

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Fascination--9/98

Triumph--10/99

Sensation--4/00

Triumph--11/00

Imagination--4/01

Spirit--11/01

Imagination--4/02

Spirit--11/02

Imagination--5/03

Glory--11/03

Fascination--5/04

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Has anyone ever dealt with Cruise Value Center before? Can anyone recommend a better site or Agent to use next time?

 

 

 

countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;07;24;16;00;00&timezone=GMT-0500Carnival Miracle

 

A minute from now still isnt soon enough!!!!!

 

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This is off the Cruise Value Center site

 

CVC will not and cannot accept any coupons, vouchers, or certificates on our online bookings or specials (our wholesale rates do not allow for any further discounts or concessions from the cruise line or tour operator). Coupons are not accepted on any internet booking. Cruise Value Center does not guarantee price adjustments and reserves the right to review them on a case-by-case basis. Price adjustments are not available after final payment has been made.

 

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Inspiration 9/98

Enchantment 9/99

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Grand 9/01.........Review!!

Victory 9/02........Review!!

Navigator 3/03....Review!!

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I like cruisequick. But, you have to be ok with e-mail only. They respond fast, and you have everything in writing (watch out for aol spam folder though). As for your situation now, you could call Carnival and ask them to do a three way call with cruisevalue. Good luck.

 

Stefanie

 

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