We just had a wonderful week on the Solstice on the Sept 2 Alaska sailing. We have never had better service by a more positive team on any cruise we've been on. Entertainment performers were all very talented.
As for the wear on the ship, the only places we noticed it were in the two theaters. Both had seats that you wouldn't want to sit it (broken, or just super worn). But it was no big deal. Just move to a different seat.