pingpong1

https://www.nbcnews.com/health/health-news/covid-us-largest-summer-wave-cdc-high-transmission-rcna165765 Apparently, the world (including the U.S.) is now going through a summer '24 period of increased cases of Covid. It would be very unlikely/impossible that cruise ships would not also be negatively impacted by this same increase in summer cases. Many folks (probably those who don't cruise) enjoy derisively attaching the moniker of "Floating Petri Dishes" to the cruise industry, and to those of us who enjoy the cruising experience. Regards.

Perhaps Regent's accounting department has a difficult time assigning an actual dollar value to goodwill or customer loyalty? In their accounting ledgers (either left or right sides), there's probably no column with those headings? Regards

Some folks might object to me enjoying a good cigar onboard...but I only poop, pee, and smoke in designated/authorized areas! 😉

Thanks so much for the picture! And it even included the Eisenhower statue. It brought back many good memories!

Loriva - I know exactly that Italian restaurant you're referring to! But I can't remember the name of it, either! I don't think it's there anymore. Back in my "working days", (20 years ago) I often had many reasons to be at the (old) American Embassy in Grosvenor Square and another "U.S. facility" right across the street from the embassy at the corner of N. Audley (near the statute of General Eisenhower on the corner). That was a wonderful little place to have a quiet and very pleasant dinner! I first "discovered" (and fell in love with) Masi Valpolicella wines there! Thanks so much for bringing back some good memories to me. Best Regards.

Perhaps another example of subtle/under-the-radar "corporate cost cutting"? The sum of many small and little-noticed saving can probably add up to rather large savings fleet-wide over time.

Absolutely, Scottie! As a "yank" having been stationed (posted) in Edzell from '71-'75...a lovely country filled with lovely people!... I had my first introduction to really fine whiskys...and never went back to that "American stuff"! To this day, I still enjoy a "wee dram" or two, every night before (and maybe even after) dinner. I mostly prefer the Highland and Speyside selections. Best Regards.

Yup...that single pesky guest keeps popping up on lots of Mariner (and only Mariner) cruises! Rumor has it that this particular Regent customer only sails on Mariner (apparently, their favorite ship) and spends most of their cruising time just randomly going into various bathrooms throughout the ship...recreationally flushing foreign objects down all the various toilets all over the ship! He (or she) is known as "the Phantom Flusher" 🤪

Definitely Blacklane! We've used them several times all over the world (long before Regent ever "thought about it)! 😜

Catherine, you have very accurately captured our same identical "Navigator experience" over many cruises/years. Thanks!

Must be those pesky Cronuts!!

Also remember..."We're not supposed to even care about how much Regent raises its prices because our stock portfolios have gone up over the past year or two." 😵

That should not matter in the least and has no bearing on the "service", or lack thereof, that was received. Regent advertises itself as a "5-Star Luxury Cruise Line"...and certainly charges for that service commensurate with their advertising. If they can't deliver that "bespoke and personalized Service" (as advertised throughout their marketing literature), then she shouldn't build up those expectations with their would-be passengers in the first place.

Carol - I am sorry you had to experience this! And I have absolutely no reason to doubt, question, or explain away anything you have shared with us. My very first thought while reading was...."And this is the type of experience that we're expected to pay extremely high and constantly increasing prices/fares for?" Now there will be some who will most likely say, "why didn't you call the manager over immediately and say something?" And my thought would be, "Why should you have to do that in the first place? Why should the responsibility for calling attention to sub-standard service and quality control on a luxury cruise line fall to being the customer's responsibility?" Best Regards.

I guess you're new to Regent. They are a luxury cruise line. They have no problem whatsoever to guests bringing their own liquor on board.