Flew into IAH last Sunday to go to Galveston via Princess transfer. After a wait of over an hour they finally decided they had found a bus . there was a total of eight people in this group of passengers We finally get to a bus that is mostly full. People say they have been on board for over an hour. After setting for another half an hour we leave terminal. Now I will add we have used Princess shuttle before and never had any kind of a problem. People on board are talking about how disorganized things have been . We finally are on our way to Galveston about half way ther driver pulls bus over, not sure to exit or go straight hmmm. A while later 25 miles out of Galveston another stop, driver on phone later find out this bus should have another group on board. Now there is more talk about how unorganized things were at airport. Phone conversation they made a suggestion that driver turn around and come back to pick up other passengers. That was vetoed luckily, I'm afraid there could have been a mutiny on the bus. We eventually get to port and it's onboard the ship yay. Come to find out this poor driver who spoke very little english had never made this run before, problem not his fault but more than likely one of his worst day's. After talking to others on the ship I kept hearing the word disorganized at the airport. Talked to one couple who had a transfer booked said they finally took an Uber to Galveston. Yes I realize there are times when things happen, will I use Princess transfer again yes. All is well we are on board enjoying another cruise, abit rough due to wind๐cruise on.