The website is very clunky, but at least somewhat useable. However, I spent 10 minutes trying to pull up an Alaska cruise for 2025, and finally gave up and went to a cruise travel agency. The Navigator App, if you have an Android, is complete junk and does not operate at all. And HAL has basically given everything over to the app. You can't find out your current bill unless you go to Guest Services unless you use the app, and Guest Services almost always has a line now. They used to have a handy machine that you could print a bill out on, but that is gone.