Fire on Carnival Triumph. No engines, running on emergency generators.

[floridabum]

From what I just read on JH facebook post everyone will be refunded thier fares as well as transportaion for those on the voyage. Also he said anyone on the next cruise will be given the chance to cancel or wait and see if a shortened cruise would be available to them.

[shof515]

Good thing there were able to keep this fire under control unlike the splendor fire

[epi]

We had a great cruise. I have saided ON the Triumph 3 times in 6 months ( trying to reach platium) ( almost there) I know the cruise after ours had some propulsion issues. Sure hope they get it fixed very soon. I really feel sorry or the crew. Some great folks on there. I feel for the passengers too.

[satex]

Wow this is my favorite ship and love the crew!

[Talex831]

I think Carnival is very generous when things go wrong. Full refund, gratuities, transportation. They were due back tomorrow correct? A little inconvenience for a free cruise. I sincerely hope the guests do not take back the gratuitites. The crew is likely working double time. It is not their fault.

[Cruisin' Cool CAT]

Originally Posted by Talex831

I think Carnival is very generous when things go wrong. Full refund, gratuities, transportation. They were due back tomorrow correct? A little inconvenience for a free cruise. I sincerely hope the guests do not take back the gratuitites. The crew is likely working double time. It is not their fault.

I agree 100%

[teaach]

Terrible day for the cruise lines. Besides this Triumph problem the AP is reporting 5 people killed in the Canary Islands while doing a real life boat drill on some European cruise ship.

[deborahjo]

Originally Posted by gtonda

We got the email notification on the way to Galveston, 2 hours out. I'm driving in a 15 passenger van that we paid $330 to rent to get the 8 of us down here. We have 3 hotel rooms booked for tonight in Galveston, kind of annoying that they do not have any more definitive information as to what the game plan is. I hope they plan on reimbursing travel costs.

Sorry you were not notified that your ship was going to have a fire. I am sure Carnival is trying their best to deal with the fire, passengers and how they are going to return to Galveston. I am sure they did not let this happen just so you are out of money.

Thank goodness everyone is okay and no injuries.

[stran]

Originally Posted by floridabum

From what I just read on JH facebook post everyone will be refunded thier fares as well as transportaion for those on the voyage. Also he said anyone on the next cruise will be given the chance to cancel or wait and see if a shortened cruise would be available to them.

So it's either cancel now or get stick with modified cruise? Or can I wait and see what they have to say before I decide to get a refund?

[RuthlessBoss]

Originally Posted by deborahjo

Sorry you were not notified that your ship was going to have a fire. I am sure Carnival is trying their best to deal with the fire, passengers and how they are going to return to Galveston. I am sure they did not let this happen just so you are out of money.

Thank goodness everyone is okay and no injuries.

Those were my thoughts too!
The posting is very clear they won't be leaving on schedule, soooo ...

[blcruising]

Very generous? Isn't this the minimum that Carnival should do? I mean people on the current cruise are going to miss flights and have unplanned time away from work - which will cost them either more vacation time or lost wages. I applaud Carnival for doing exactly what it should be doing. Quite frankly, it should be extending the same offer to those in transit for the upcoming cruise that will not be departing on time, if it departs at all. I'm sorry, I would not describe the compensation as "very generous".

[Naomi John]

Going to check for price drops now.

[bethaniesmom]

Originally Posted by teaach

Terrible day for the cruise lines. Besides this Triumph problem the AP is reporting 5 people killed in the Canary Islands while doing a real life boat drill on some European cruise ship.

the other incident today was a crew lifeboat drill on the Thomson Majesty. Very sad.

Beverly

[RuthlessBoss]

Originally Posted by stran

So it's either cancel now or get stick with modified cruise? Or can I wait and see what they have to say before I decide to get a refund?

If the ship sails upon return, of course it will be modified. It's already noted it won't be back on schedule.

[Jumbiecruiser]

Originally Posted by Talex831

I think Carnival is very generous when things go wrong. Full refund, gratuities, transportation. They were due back tomorrow correct? A little inconvenience for a free cruise. I sincerely hope the guests do not take back the gratuitites. The crew is likely working double time. It is not their fault.

A "little" inconvenience? The ship is dead in the water and running on emergency power. They have asked all guests to stay in the public areas which means more than likely they have no AC, no running water in the cabins and no flushing toilets. Now add to the fact that the ship will more than likely be towed in which will take several days. Have you ever tried to sleep in a cabin with no AC? This will be more than a "little" inconvenience. Ask those who were on the Splendor when she had her engine room fire.

Carnival is not being generous. They don't have a choice here. They are being pro-active as the media is going to eat Carnival up on this one. The media will remind the public of the Splendor incident. Also, I doubt the people on board are worried about gratuities at the moment.

[stran]

Originally Posted by RuthlessBoss

If the ship sails upon return, of course it will be modified. It's already noted it won't be back on schedule.

O yes I know that but I mean do I have to cancel ASAP go get my refund or can I wait and see what the modified schedule is and if I'm not happy with it I cancel or is it too late

[blcruising]

The next departure is likely going to be cancelled so it will not be an issue. All February sailings on Triumph have disappeared from carnival.com.

[Cruisin' Cool CAT]

Originally Posted by Naomi John

Going to check for price drops now.

I'm also glad everyone is safe....this really does suck for those with ground/air travel...

I just checked prices for our May sailing on Triumph....same price...

[RuthlessBoss]

Originally Posted by blcruising

The next departure is likely going to be cancelled so it will not be an issue. All February sailings on Triumph have disappeared from carnival.com.

Probably true

[Cruisin' Cool CAT]

Originally Posted by blcruising

The next departure is likely going to be cancelled so it will not be an issue. All February sailings on Triumph have disappeared from carnival.com.

Feb sailings gone? Wow....wonder if that means a quick dry dock is planned, which at this point I think is a good idea....and if so, what usually happens to those booked during that time?