Casino Program Changes

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#1
4,027 Posts
Joined Nov 2009
Hi all,

Received an email tonight telling me that they are changing the program. Also telling me that I have $325 to use by March 2015.

Not thrilled with this change. I have no Royal cruises planned, but had counted on that money sitting there.

Was there ever an expiration of the rebate? March 15th would be less than a year after the cruise.

Does anyone know what the new changes are?




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Spreadsheet for 5/24/16 roll call: https://docs.google.com/spreadsheets...gid=1135979365

Previous Cruises (97 days at sea)
Norwegian Jewel - 05/31/15 (Venice to Barcelona)
Brilliance of the Seas - 8/7/14 (Baltics)
Navigator of the Seas - 3/9/14 (Western)
Allure of the Seas - 8/4/13 (Eastern)
Adventure of the Seas - 3/10/13 (Southern)
Rhapsody of the Seas - 7/27/12 (Alaska/Sawyer)
Grandeur of the Seas - 3/18/12 (Panama/ABC)
Voyager of the Seas - 12/31/11 (Western)
Navigator of the Seas - 5/22/11 (E. Med)
Adventure of the Seas - 12/19/10 (Southern)
Majesty of the Seas - 11/19/10 (Bahamas)
Liberty of the Seas - 4/11/10 (Western)
NCL Jewel - 12/13/09 (Western)
#3
2,461 Posts
Joined May 2014
Also received the email.

Will be making sure to use up Casino OBC in November, any rebates accrued on that cruise will use for payment on next cruise, before it expires March 2015.
Or use as OBC for March Cruise.

Will be interesting to see what the changes/ benefits are going to be.
If I hear anything will post, appreciated if anyone else gets more info to also post.

Happy Days!
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#4
4,027 Posts
Joined Nov 2009
Thanks!

I have a dummy booking for a ncc (had booked cruise and then cancelled so I had to transfer the ncc to a placeholder cruise). I wonder if I can just do a placeholder for the casino credit too?

I'm not really interested in a cruise between now and March.

If I had known about these changes I would have cashed out onboard (poor exchange, but better than nothing).


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Spreadsheet for 5/24/16 roll call: https://docs.google.com/spreadsheets...gid=1135979365

Previous Cruises (97 days at sea)
Norwegian Jewel - 05/31/15 (Venice to Barcelona)
Brilliance of the Seas - 8/7/14 (Baltics)
Navigator of the Seas - 3/9/14 (Western)
Allure of the Seas - 8/4/13 (Eastern)
Adventure of the Seas - 3/10/13 (Southern)
Rhapsody of the Seas - 7/27/12 (Alaska/Sawyer)
Grandeur of the Seas - 3/18/12 (Panama/ABC)
Voyager of the Seas - 12/31/11 (Western)
Navigator of the Seas - 5/22/11 (E. Med)
Adventure of the Seas - 12/19/10 (Southern)
Majesty of the Seas - 11/19/10 (Bahamas)
Liberty of the Seas - 4/11/10 (Western)
NCL Jewel - 12/13/09 (Western)
#5
Florida
1,075 Posts
Joined May 2009
I must not gamble enough, I got the email but no amount of what I might have. Will be interesting what they do some of the other companies have better deals, but I like royal however if they take the rebate away who knows.

I wish the email explained the future program.
#6
Georgia
1,948 Posts
Joined May 2010
What rebate?


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Royal Caribbean- Monarch of the Seas, Nassau & CoCoCay (July 2009)

Royal Caribbean- Oasis of the Seas, St. Maarten, St. Thomas, Nassau (July 2010)
Royal Caribbean- Majesty of the Seas, Key West, Nassau, CoCoCay (November 2010)
Carnival Legend, Belize, Roatan, Cozumel, Grand Caymen (July 2011)
Carnival Sensation, Nassau & Freeport (November 2011)
Carnival Imagination, Key West & Cozumel (June 2012)
Carnival Valor, Aruba, Curacao, LaRomona, Grand Turk (July 2012)
Royal Caribbean- Monarch of the Seas, Nassau & CoCoCay (December 2012)
Royal Caribbean- Jewel of the Seas, San Juan, St. Maarten, St. Kitts, Antigua, St. Lucia, Barbados (July 2013)
Carnival Imagination, Key West & Cozumel (November 2013)
Royal Caribbean- Freedom of the Seas, Labadee, Jamaica, Grand Cayman, Cozumel (May 2014)
Royal Caribbean- Enchantment of the Seas, CocoCay & Nassau (July 2014)
Carnival Fantasy, Freeport & Nassau (November 2014)
Carnival Sensation, Nassau (May 2015)
Royal Caribbean- Adventure of the Seas, St. Thomas, St. Kitts, Aruba & Curacao (June 2015)
Royal Caribbean- Brilliance of the Seas, Costa Maya, Cozumel (November 2015)
Royal Caribbean- Freedom of the Seas, Cozumel, Roatan, Costa Maya, Grand Cayman (June 2016)
Royal Caribbean- Majesty of the Seas, Nassau & CocoCay (November 2016)
#7
4,027 Posts
Joined Nov 2009
If you are part of the program you get a rebate toward your next cruise based on what you gamble. I've found the rebate is about 10% of your losses (limited # of cruises to base that on, but it's been pretty accurate on the last three cruises).


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Spreadsheet for 5/24/16 roll call: https://docs.google.com/spreadsheets...gid=1135979365

Previous Cruises (97 days at sea)
Norwegian Jewel - 05/31/15 (Venice to Barcelona)
Brilliance of the Seas - 8/7/14 (Baltics)
Navigator of the Seas - 3/9/14 (Western)
Allure of the Seas - 8/4/13 (Eastern)
Adventure of the Seas - 3/10/13 (Southern)
Rhapsody of the Seas - 7/27/12 (Alaska/Sawyer)
Grandeur of the Seas - 3/18/12 (Panama/ABC)
Voyager of the Seas - 12/31/11 (Western)
Navigator of the Seas - 5/22/11 (E. Med)
Adventure of the Seas - 12/19/10 (Southern)
Majesty of the Seas - 11/19/10 (Bahamas)
Liberty of the Seas - 4/11/10 (Western)
NCL Jewel - 12/13/09 (Western)
#8
748 Posts
Joined Jan 2009
The rebate is based on your total betting not winning or Losing,One interesting thing that I learned is that your free drinks in the casino are tabulated and deducted from rebate amounts,
#9
North Carolina
402 Posts
Joined Oct 2010
Originally posted by nolimits
The rebate is based on your total betting not winning or Losing,One interesting thing that I learned is that your free drinks in the casino are tabulated and deducted from rebate amounts,
Hmmm. This is interesting. We just returned from a late August cruise and have not received our rebate letters yet. I wonder how we will be affected. I have not gotten an email from Royal as yet either.

Also, we had the unlimited drink package on this cruise so we did not use any casino drink vouchers so I hope they don't take any of that out! We did lose plenty this time around so I hope the changes don't impact this rebate!

I will be following along for any new info.
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Rachel
https://soccermomtravels.com/ (just a travel blog!)












Past Cruises
Majesty of the Seas - Review coming soon!
Carnival Conquest - https://soccermomtravels.com/2017/02...the-caribbean/
Rhapsody of the Seas Eastern Med - 07/2016 - https://soccermomtravels.com/2016/08...e_preview=true
Enchantment of the Seas - 02/2016 Review: https://soccermomtravels.com/2016/06/30/enchantment-of-the-seas-or-its-not-you-its-me/
Freedom of the Seas Eastern - 10/2015
Freedom of the Seas Western - 8/2014 Review: https://soccermomtravels.com/2014/09/25/freedom-sails/
Allure of the Seas Western - 10/2012
Freedom of the Seas Eastern - 11/2010
#10
4,027 Posts
Joined Nov 2009
Originally posted by nolimits
The rebate is based on your total betting not winning or Losing,One interesting thing that I learned is that your free drinks in the casino are tabulated and deducted from rebate amounts,

That is what they tell you. But I had one cruise where I lost 4K and I know I bet a ton more (was up and down and was in casino for 7 days). Got a $425 rebate.

Next cruise was $1300 that was lost in two days with no jackpot (just horrid losing). My rebate? $130.

This last cruise we played about 6 days and lost 3K. Our rebate was $325.

I'm not sure it's based on points. Cruise 1 had more than 4x the points of cruise 2.

Idk....it always seems to be 10% of losses for me, so I use that as my ballpark.

As for drinks: our last cruise did not have our name on them. So they wouldn't be able to track them.


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Spreadsheet for 5/24/16 roll call: https://docs.google.com/spreadsheets...gid=1135979365

Previous Cruises (97 days at sea)
Norwegian Jewel - 05/31/15 (Venice to Barcelona)
Brilliance of the Seas - 8/7/14 (Baltics)
Navigator of the Seas - 3/9/14 (Western)
Allure of the Seas - 8/4/13 (Eastern)
Adventure of the Seas - 3/10/13 (Southern)
Rhapsody of the Seas - 7/27/12 (Alaska/Sawyer)
Grandeur of the Seas - 3/18/12 (Panama/ABC)
Voyager of the Seas - 12/31/11 (Western)
Navigator of the Seas - 5/22/11 (E. Med)
Adventure of the Seas - 12/19/10 (Southern)
Majesty of the Seas - 11/19/10 (Bahamas)
Liberty of the Seas - 4/11/10 (Western)
NCL Jewel - 12/13/09 (Western)
#11
4,027 Posts
Joined Nov 2009
Anyhow, I think they will adopt a program where you have to re qualify every year. Something similar to ncl's program.

My gambling onboard will dramatically decrease if that is the case.

Mostly I am just angry about these changes coming out of nowhere and losing this rebate because I am not cruising within 6 months of my previous cruise.


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Spreadsheet for 5/24/16 roll call: https://docs.google.com/spreadsheets...gid=1135979365

Previous Cruises (97 days at sea)
Norwegian Jewel - 05/31/15 (Venice to Barcelona)
Brilliance of the Seas - 8/7/14 (Baltics)
Navigator of the Seas - 3/9/14 (Western)
Allure of the Seas - 8/4/13 (Eastern)
Adventure of the Seas - 3/10/13 (Southern)
Rhapsody of the Seas - 7/27/12 (Alaska/Sawyer)
Grandeur of the Seas - 3/18/12 (Panama/ABC)
Voyager of the Seas - 12/31/11 (Western)
Navigator of the Seas - 5/22/11 (E. Med)
Adventure of the Seas - 12/19/10 (Southern)
Majesty of the Seas - 11/19/10 (Bahamas)
Liberty of the Seas - 4/11/10 (Western)
NCL Jewel - 12/13/09 (Western)
#12
Jersey Shore
3,851 Posts
Joined Sep 2010
Is the rebate based on table or slot games. Never heard of this and have never received notice. Have applied some points for t or golf shirts. Maybe we are not heavy gamblers on cruises as we save our gambling money's for Caesar's casinos and establish a D level where we get many perks.
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RCI DIAMOND+
#13
748 Posts
Joined Jan 2009
I hope you You win soon and get a rebate , Ex. Host gives you 4 coupons records that 6 nts 24 drinks 5$ ,120$ no name needed host knows who host gave them to.

I know this because I gamble with a big drinker,Our handle is about the same in course of week, his is probable bigger.My rebate is always more (win lose or draw )
#14
Bethel, CT
396 Posts
Joined May 2012
I just got off the phone with club royale and was told that the rebate program is going away and being replaced with something "better". The person I spoke to had no details though and said there won't be any until early 2015.

I asked if the rebate we would earn on our upcoming Nov 1 cruise would count towards the new program or old and was told that we would earn a rebate on it based on the current program, but it would have to be used by March 15th. I definitely have no plans to cruise again by then so am basically going to have to forfeit the amount. It would be a little more fair if they would let us take it off a future cruise to be booked by March 15th. I usually get back anywhere between $600-$1,000 so it's a nice chunk of money that I have them take right off my cruise bill.

I'm not too happy about this as the awards are already pretty meager compared to land and even other cruise line casinos as it is, without them taking things away. Hoping with the new rules they will at least give us double odds on the crap table. I will definitely be gambling a little less on this trip though.

Neda
#15
Bethel, CT
396 Posts
Joined May 2012
Originally posted by nelblu
Is the rebate based on table or slot games. Never heard of this and have never received notice. Have applied some points for t or golf shirts. Maybe we are not heavy gamblers on cruises as we save our gambling money's for Caesar's casinos and establish a D level where we get many perks.
It counts towards all play, but you have to be invited into the program. To get anything worthwhile you really have to gamble pretty heavily.
#16
Georgia
1,948 Posts
Joined May 2010
Originally posted by mn1111
It counts towards all play, but you have to be invited into the program. To get anything worthwhile you really have to gamble pretty heavily.

Invited by who? My husband played every night in the casino at the poker table. We have never heard of this program.


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Royal Caribbean-Enchantment of the Seas, Key West & Cozumel (July 2008)
Royal Caribbean- Monarch of the Seas, Nassau & CoCoCay (July 2009)

Royal Caribbean- Oasis of the Seas, St. Maarten, St. Thomas, Nassau (July 2010)
Royal Caribbean- Majesty of the Seas, Key West, Nassau, CoCoCay (November 2010)
Carnival Legend, Belize, Roatan, Cozumel, Grand Caymen (July 2011)
Carnival Sensation, Nassau & Freeport (November 2011)
Carnival Imagination, Key West & Cozumel (June 2012)
Carnival Valor, Aruba, Curacao, LaRomona, Grand Turk (July 2012)
Royal Caribbean- Monarch of the Seas, Nassau & CoCoCay (December 2012)
Royal Caribbean- Jewel of the Seas, San Juan, St. Maarten, St. Kitts, Antigua, St. Lucia, Barbados (July 2013)
Carnival Imagination, Key West & Cozumel (November 2013)
Royal Caribbean- Freedom of the Seas, Labadee, Jamaica, Grand Cayman, Cozumel (May 2014)
Royal Caribbean- Enchantment of the Seas, CocoCay & Nassau (July 2014)
Carnival Fantasy, Freeport & Nassau (November 2014)
Carnival Sensation, Nassau (May 2015)
Royal Caribbean- Adventure of the Seas, St. Thomas, St. Kitts, Aruba & Curacao (June 2015)
Royal Caribbean- Brilliance of the Seas, Costa Maya, Cozumel (November 2015)
Royal Caribbean- Freedom of the Seas, Cozumel, Roatan, Costa Maya, Grand Cayman (June 2016)
Royal Caribbean- Majesty of the Seas, Nassau & CocoCay (November 2016)
#17
Central Illinois
99,498 Posts
Joined Apr 2008
Originally posted by AmandaKaye79
Invited by who? My husband played every night in the casino at the poker table. We have never heard of this program.
The Casino Host does the inviting.
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Bob

Past Cruises

Celebrity: Mercury
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#18
748 Posts
Joined Jan 2009
Club Royale host or casino mngr will ask you to join if you r qualified(see website for qaulifieng numbers) gambler,The Rebate can be applied to a new booking.We also just started booking thru Club Royale and casino rate is about 20% off website price for cruising.Never new they even had a casino rate till now,15 cruises after being asked to join Club Royale.
#19
Jersey Shore
3,851 Posts
Joined Sep 2010
Originally posted by mn1111
It counts towards all play, but you have to be invited into the program. To get anything worthwhile you really have to gamble pretty heavily.
That what I figured. Thanks for the clarification.
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RCI DIAMOND+
#20
4,027 Posts
Joined Nov 2009
That is interesting about casino rates. I never knew that either.

I wish it was a "book by March 15th" as well.

We qualified based on slot play as we don't play tables enough.


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Spreadsheet for 5/24/16 roll call: https://docs.google.com/spreadsheets...gid=1135979365

Previous Cruises (97 days at sea)
Norwegian Jewel - 05/31/15 (Venice to Barcelona)
Brilliance of the Seas - 8/7/14 (Baltics)
Navigator of the Seas - 3/9/14 (Western)
Allure of the Seas - 8/4/13 (Eastern)
Adventure of the Seas - 3/10/13 (Southern)
Rhapsody of the Seas - 7/27/12 (Alaska/Sawyer)
Grandeur of the Seas - 3/18/12 (Panama/ABC)
Voyager of the Seas - 12/31/11 (Western)
Navigator of the Seas - 5/22/11 (E. Med)
Adventure of the Seas - 12/19/10 (Southern)
Majesty of the Seas - 11/19/10 (Bahamas)
Liberty of the Seas - 4/11/10 (Western)
NCL Jewel - 12/13/09 (Western)