update - got the claim approved 'e-mail' and updated on website.
still waiting for next email to pick payment method - full cruise fare
we had already received the port fees and taxes when cancelled.
how was this offer presented different from a valid casino offer? - different contact? different wording? different department? - In other words, did you think 100% that this was just another casino offer?
I have never bought wifi on a cruise - even with the old Best. Sale.Ever. you could get Best2DG so the 'value' of the wifi for us is $-0- in any package evaluation.
So, currently in the $60 PLUS - $16grats = $44 for ALL other - ALL
that's about 3 Princess pours of a decent Cab - Port day or not