We just got off the Enchanted 1/7/24 and after 25 cruises with Princess we've decided to take a break from them. The whole cruise was a big let down. The shows are the same old shows. They did have 3 different comedians and a magician those were all fine.
The buffet was fine on day 1 but after 10 days of the exact same stuff it gets to be disgusting. We couldn't believe how bad it was. We always rave about how great everything is on the buffet and all the selections.
Ocean now is more like Ocean whenever or never. We'd order stuff it would show up sometimes in 20-30 minutes. Or it would say it's on it's way then just cancel. Or it would say it's been delivered but never show up. Room service takes an hour every single time.
Dining room minimum 2 hours for dinner. You'd sit 20-30 minutes with a dirty dish in front of you waiting for your next dish. To try and speed it up we made sure we only order 1 starter, entree and dessert usually that would keep us right at the 2 hour mark. If we saw 2 starters we liked we would skip the dessert and just get gelato later.
There was multiple other misses and screwups and halfway through the trip I told my husband I'm just done with them.
I've canceled our Canada/New England in September with them. I just booked next New Years on MSC in the Yacht Club and they also status matched with Princess.