Same issue with one of our bookings.
Seems that a lower than normal deposit (e.g. for an on board booking) triggers the glitch.
Rang the Regent(UK) office this morning and the representative was able to rectify the issue swiftly.
However he was not able to rectify another issue on one of our bookings, where Culinary Arts Kitchen reservations are not available to us but are available to others booked on one of the segments included in our our booking. He is emailing Miami to resolve 🙄 🤞
You are correct
https://newmarkhotels.com/accommodation/the-victoria-alfred-hotel
………… the hotel and V&A Waterfront are named after Queen Victoria and her second son Prince Alfred
Note that HMS Victory is presently undergoing a major refurbishment and is encased in scaffolding.
https://www.royalnavy.mod.uk/news-and-latest-activity/news/2023/october/20/20231020-hms-victory-restoration
https://historicdockyard.co.uk/discover/hms-victory/
Still plenty to do & see at the Portsmouth Historic Dockyard, but didn't want you to be disappointed by not being able to see HMS Victory at her best.
Will Regent be employing additional chefs, wait staff & sommeliers to cover these additional venues ?
We like choice but not at the expense of attentive service 🤔
We have done many Regent cruises, and enjoyed all aspects of them including the lunch self-serve buffets in La Veranda.
The buffet offerings during our recent Navigator cruise, which I believe you were also on, were particularly good.
So sorry that you are approaching your forthcoming cruise expecting the worst.
I hope you have an enjoyable, & uneventful, time on Voyager and I am sure you will be able to find an alternative to the lunch-time buffet if that is what is fuelling your extreme pessimism.
You will need to speak to Destinations on board to see if anything is being offered in Piraeus.
Not a problem. Regent staff members will move all your hanging clothes & drawers. You just need to obtain new suite key cards from Reception & move your valuables.
Suggest you have a chat with the Executive Concierge during the first segment to finalise arrangements & timing.
Looking at two Voyager cruises in 2025 and surprised to see no pre or post cruise offerings in Cape Town
https://www.rssc.com/cruises/VOY250516/summary (final segment of a Grand Voyage)
https://www.rssc.com/cruises/VOY250604/summary
This seems unusual & Regent (Southampton) confirm that this is not just a website glitch.
Any thoughts as to why nothing is available through Regent for this popular location?
It means that Navigator has as much, if not more, issues getting in to ports with shallow water.
For example, in 2019 Navigator was scheduled to dock near the centre of Bangkok but had to dock about 2 hours away in the container port of Laem Chabang due to low river levels. A Silversea ship with shallower draft managed to dock successfully in Bangkok on the same day.
On our recent Navigator cruise the embarkation port of Bangkok was again changed to Laem Chabang a few weeks before the cruise; again citing low river levels.
IMHO, many of the posts simply indicate that some would like Regent to adopt their own lower, or higher, interpretation of the simple, and widely understood, term "Elegant Casual" 🤨