Gourmet Gal

Ovener, thanks for taking the time to give feedback. The situation with food is becoming very concerning as your observations are in line with many other recent comments from sailings across the fleet. I’m not sure how SS can justify the massive fare increases unless it’s to at least get back to its former food quality.

There is a Tour Program that is downloadable and printable in My Silversea. Go to your booking and then Shore Excursions. You can highlight or select your chosen excursions and create a new document that can be stored in your files accessible on your phone.

I think you may be underestimating women’s ability to multi-task. Why does setting a stellar customer service example have to come at the expense of executive responsibilities, otherwise? The CEO impacts the corporate culture by example not by dictating. Do you really personally know that BM was not disciplined and neglecting any of her other duties?

All this has me wondering if the excursion dept. has been folded into the greater RCL excursion sales/operations. Would make sense for the bean counters to do so and hopefully this disarray will diminish with time. Perhaps the same realignment has happened with the hotel bookings as well as there have been plenty of last-minute hotel changes.

There are multiple threads in this forum discussing the pros and cons. You can use the search function. People do seem to have a more positive experience when flying out of an airline hub. As with all things related to SS using their business class air is less cost effective than it used to be.

Almost seems like a demotion for Hernandez.

So that’s a bait and switch!

See my post #6

Prior to SS including excursions in the fare I rarely booked ship’s excursions and found my own private guides as needed in most ports - usually for less than the ship’s group tours. It almost seems not worth the trouble to book these crowded SS bus tours anymore except that we’ve already paid for them! The company is really just pushing me to only consider cruise lines that do not include excursions.

Interesting. On my “My Activities” page the total and unit prices are 0.00 for my excursions that were previously included but now they are select. Seems to be no consistency.

Does anyone know what the crew to pax ratio is now compared to pre-Covid?

More evidence of disarray at Silversea. I’ve booked my last cruise with them, unfortunately a P2P but may just take the loss anyway rather than deal with the frustration.

I agree that dress code does not define the luxury experience but many people have been so focused on that element. Seems there’s far more to worry about now with SS.

A people have been worried that any relaxing of the dress code would erode the luxury experience. Lately, many posts would indicate that SS is doing a good job of eroding the experience in so many other ways. Really disappointing.

Be careful what you wish for. With the current SS track record on “included” excursions I would be leery of their ability to manage home transfers as well.

Good to take screenshots. It also seems risky to try to make a schedule change to a previously included tour that is now showing a charge. Hopefully you can get that rectified. SS seems to be in total disarray with the so-called included excursions.

Hope you’re right but it could be wishful thinking. When has anything become more luxury after becoming less so?

Lois, I know you often use SS pre-hotels. Do the transfers from the hotels arrive at the ports close to 2:00 or earlier? If they arrive at 2:00 I’m just wondering if there’s lunch still available onboard? We’re using an SS hotel and transfer for the first time on our upcoming cruise in May starting in Rome.

Agree also. Though I’ve never thought any cruise line had Michelin* caliber dining nor was the onboard service anywhere near as wonderful as FS or Peninsula, ever. Seems even less so now. But in terms of pricing you could easily exceed SS pricing at those hotels so then the value question becomes debatable.

Now I’m getting paranoid! All good advice. Perhaps I should consider bringing my own food prep gloves for the buffets.

There are also more jet journeys too whether they be around-the-world or regional. My DH and I have never been frequent cruisers, preferring to do our own land-based exploring but we do love the jet trips. We have our third around-the-world booked next year. At this stage we enjoy the prospect of just showing up for the trip and having every detail executed flawlessly. Cruises are great in that respect as well but to a lesser degree. We’re becoming more appreciative of the positives of group travel as we get older but are very selective. SS has been our go-to for our few ocean cruises but I’m concerned about the direction of the line. We’ll see next month how the Monaco F1 sailing goes and will decide if we keep our booking for Japan after that.

We had a great day tour with guide Mayu at Backstreet Guides. You can customize your time with her. I don’t know anything about a cocktail tour - sounds scary but Culinary Backstreets is great for an extensive culinary walking tour. For a shorter evening walking food tour Arigato has fun tours.

That would be an odd menu in Asia for example.

If interested I can refer and outstanding guide. Also highly recommend a Culinary Backstreets food tour.

Doesn’t this menu change based on the region that is being sailed just as the SALT restaurant changes?